Role Description
The Reimbursement Representative performs reconciliation and review of all outstanding Medicare/Commercial patient balances in accordance with US Renal Care reimbursement policies and procedures.
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Reviews EOB/EOMB's for proper reimbursement.
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Resolves electronic claim rejections and Explanation of Benefits denials in a timely manner.
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Reviews and researches insurance correspondence and makes necessary corrections to ensure claims payment.
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Follows up on unpaid/unresolved account balances, including claims rejected electronically, EOB denial and working A/R aging reports as directed.
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Provides insurance carriers with requested information to facilitate payment.
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Regularly contacts Medicare, Medicaid and/or Commercial payors for resolution to claims not paid or claims not paid according to plan benefits.
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Performs claim appeals as required.
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Assists with credit balance resolution.
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Completes re-bill request as necessary to facilitate timely and proper claims payment.
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Follows up on unresolved account balances including RTP's.
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Prepares adjustment and write-off requests as necessary.
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Performs other duties and responsibilities as required or assigned.
Qualifications
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High School diploma or GED required.
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At least two years of experience in a health/medical billing and collection office.
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Ability to use copier, fax machine, printer, calculator and multi-line telephone.
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Must be proficient with computers with an understanding of medical billing software.
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Advanced knowledge of medical terminology as well as knowledge of government and private insurer rules and regulations.
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Advanced knowledge of CPT, ICD-9 and HCPCS coding as well as in-depth knowledge of medical billing requirements.
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Working knowledge of Microsoft Outlook, Word and Excel.
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Ability to utilize the internet, specifically Medicare and Medicaid websites.
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Maintain confidentiality in regard to HIPAA rules and regulations, as well as private company matters.
Benefits
All Full-Time employees are eligible for the following benefits:
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Medical / Pharmacy
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Dental
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Vision
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Voluntary benefits
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401k with employer match
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Virtual Care
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Life Insurance
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PTO
All Part Time employees are eligible for the following benefits:
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401k with employer match
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PTO