[Hiring] Reimbursement Manager @Local Infusion

Role Description

Local Infusion is seeking an experienced and detail-oriented revenue cycle professional to own reimbursement performance across the organization - identifying and resolving denials, billing operations, underpayments, and payer variances, and driving timely, accurate claim resolution. If you have a strong background in billing, denial management, collections, and a comprehensive understanding of infusion revenue cycle, this role offers the opportunity to shape reimbursement strategy for a rapidly growing organization.

• Manage the collections process for payer balances, setting targets for days sales outstanding (DSO) and aged AR
• Identify root causes of denials and underpayments; implement process improvements to reduce recurring issues
• Oversee end-to-end billing operations, including charge capture, claims submission, and denial management
• Monitor key performance indicators (clean claim rate, denial rate, collection rate, AR aging) and report trends to leadership
• Supervise, train, and develop billing/collections staff; set individual and team performance goals
• Ensure compliance with payer contracts, coding guidelines, and applicable regulations (e.g., HIPAA, CMS rules)
• Prepare monthly reporting and forecasts for revenue cycle performance
• Lead audits and quality control related to billing practices
• Report to the Director of Revenue Cycle

Qualifications

• Bachelor's degree preferred
• Minimum of five (5) years of collections, billing, and/or cash posting experience in the specialty infusion or oncology healthcare setting
• Strong knowledge of payer requirements, claims processes, and denial management
• Experience with billing/EHR systems and clearinghouses and strong analytical skills
• Excellent leadership, communication, and problem-solving skills

Benefits

• Medical, dental, and vision insurance through our employer plan
• Short and long-term disability coverage
• 401(k) — as an early-stage startup, and we match!
• 15 Days PTO — and we want you to take it!
• Competitive paid parental leave and flexible return to work policy
• Access to professional development opportunities