[Hiring] Reimbursement Coordinator II Medicare @Enhabit Home Health & Hospice

Role Description

Responsible for collecting and managing account payments. Responsible for submitting claims and following up with insurance companies for payment fulfillment. The reimbursement coordinator II non-Medicare is responsible for completing assigned projects and providing training as requested. This position is eligible for 100% remote but the employee must reside in a state where Enhabit currently operates: AK, AL, AR, AZ, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MO, MS, MT, NC, NM, NV, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WY.

Responsibilities

• Complete billing tasks daily; ensure minimal write off of reimbursement dollars.
• Monitor and maintain assigned accounts with a higher productivity expectation.
• Collect all the necessary information to prepare insurance claims.
• Submit clean claims timely and appropriately to various insurance companies; complete submissions electronically or by paper according to payor guidelines.
• Research, correct, and resubmit rejected and denied claims.
• Prepares appeals to denied claims.
• Maintain communications with branch staff for assigned accounts; contact the various positions that are holding the issues.
• Maintain communications with branch leadership for assigned accounts; ensure branch leaders are aware of claims status and the success of team members.
• Answer questions timely and accurately; from patients, branch staff, and insurance companies.
• Assist with training of new team members.
• Provide assistance with escalated questions from other team members.
• Address and respond to emails that come into the teams inbox.
• Assist with special projects as assigned.

Qualifications

• Must have a high school diploma or equivalent.
• Must have two years demonstrated experience with Medicare or related billing functions.
• Must have demonstrated experience in planning and presenting trainings, individual or large group settings.
• Must have demonstrated experience in project management.
• For internal applicants, must have met the aging and cash collections goal, as set by the director, for at least nine months in each of the previous two consecutive years.
• Must have consistently maintained an average of 9%-16% of the billing and collections.
• Required to have and maintain a valid state driver license in the current state of residence.
• Required to have and maintain automobile liability insurance, as required by law.
• Experience within Home Health & Hospice billing and collections is highly preferred.
• Oral communication, written communication, fluency in English, active listening.
• Demontrated intermediate technology skills, especially Microsoft Office, including Word and Excel.
• Other than for designated full-time remote positions, in-office attendance is essential in order to achieve Enhabit objectives.

Benefits

• Comprehensive insurance plans - medical, dental, and vision.
• Generous paid time off – Up to 30 paid days off per year.
• 401k retirement savings plan with match.
• Basic life insurance at no cost to eligible employees.
• Employee scholarship program.
• Promote-from-within philosophy.