[Hiring] RCS Manager – Pediatric Billing @IU Health

Role Description

Indiana University Health is seeking an experienced, people-first, and operationally sharp revenue cycle leader to manage IU Health's Pediatric Billing operations. This is a broad, full-cycle revenue management role covering:

• Start-to-finish billing
• Payer follow-up
• Self-pay discovery
• Authorizations
• Medicaid follow-up

This role leads Revenue Cycle operations for the Pediatric Billing team, including:

• Managing a team of 18 across self-pay discovery, authorizations, and Medicaid follow-up
• Ensuring each team member meets production and quality expectations
• Overseeing billing operations start-to-finish, including payer follow-up and authorizations
• Participating in all Pediatric Billing leadership and individual team meetings
• Collaborating with leaders and teams across the broader RCS organization
• Driving process improvement initiatives to achieve consistent, benchmark-level outcomes
• Managing resources and performance within budget parameters
• Supporting the onboarding and integration of new team members through system and leadership training

Qualifications

• Requires strong knowledge of business and reimbursement management with an undergraduate degree preferred
• At least three years of experience with hospital or physician billing strongly preferred
• Requires demonstrable knowledge of healthcare billing terminology concepts and processes
• Requires the ability to plan and manage the utilization of resources
• Requires a high level of interpersonal, problem-solving and analytical skills
• Requires effective written and verbal communication skills in both individual and group settings
• Requires the ability to organize and manage work to achieve performance expectations
• Requires the ability to promote teamwork and develop team members
• Requires ability to manage within the confines of a budget
• Requires a passionate commitment to continuous performance improvement

Requirements

• Billing Expert: Five or more years of professional billing experience with fluency in payer follow-up, authorizations, self-pay, and Medicaid
• Proven Leader: Experience in managing people, holding a team accountable, developing talent, and building trust
• Process Improvement Minded: Ability to identify inefficiencies and implement fixes
• Analytically Strong: Comfortable analyzing performance data and making data-backed decisions
• People-First: Leading with empathy and clarity, ensuring team members understand expectations
• Self-Sufficient & Remote-Ready: Thriving in a fully remote environment and managing time effectively
• Collaborative: Building relationships across teams and functions

Benefits

• Support for personal and professional growth
• Involvement in challenging and meaningful work
• Commitment to excellence and compassionate service