Role Description
The RCM Specialist supports the accurate and efficient management of the entire revenue cycle for behavioral health, outpatient and/or surgical practices. This role ensures timely billing, claims submission, payment posting, and follow-up through the use of platforms such as Simple Practice and Tebra. The biller plays a key role in maintaining compliance, maximizing reimbursements, and supporting the financial health of the practice by coordinating with insurance companies, clearinghouses, providers, and patients.
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Manage full-cycle medical billing: insurance verification, charge entry, claims submission, payment posting, denial management, and patient collections
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Utilize platforms such as Simple Practice and Tebra for billing, scheduling, and reporting tasks
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Experience or familiarity with other major EHR/practice management systems including TherapyNotes, Practice Fusion, Modernizing Medicine, and/or Athena is a plus
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Ensure timely and accurate claims submission to commercial payers, Medicaid, and Medicare
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Follow up on outstanding claims, resolve rejections/denials, and ensure proper reimbursement
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Conduct eligibility checks and pre-authorizations when needed
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Work closely with providers and administrative staff to ensure accurate coding and billing
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Generate and analyze aging reports and accounts receivable summaries
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Maintain compliance with HIPAA, payer regulations, and internal policies
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Assist in process improvement and optimization of billing workflows
Qualifications
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3+ years of experience in healthcare claims billing, specifically for Behavioral Health, Outpatient, and/or Surgical practices (required)
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Strong command of Simple Practice and Tebra systems (required)
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Experience with other platforms such as TherapyNotes, Practice Fusion, Modernizing Medicine, and/or Athena is a plus
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Solid understanding of CPT/ICD-10 coding, modifiers, and billing guidelines for behavioral health and outpatient services
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Familiarity with commercial insurance, Medicaid, and Medicare billing requirements
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Proven experience in claim follow-up, denial resolution, and AR management
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Strong analytical, organizational, and communication skills
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High level of accuracy and attention to detail
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Ability to work independently and manage multiple priorities
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Experience working in remote environments is a plus
Benefits
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Medical ($0 Premium!), Dental, and Vision Benefits
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Fitness Fund Reimbursement Program for gym memberships and massages
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Matching 401(K) program with 100% match
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Generous Paid Time Off program; 8 Paid Holidays
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HQ On-site amenities include Gym, Massage, Pickle Ball court, Chiropractor and Naturopath at Fife, WA HQ