Role Description
CNA currently has an opportunity for a Rating Specialist supporting our US offices. Under general supervision, handles New Business and or Renewal Rating transactions, including but not limited to:
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New or Renewal business quotes
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New or Renewal business rating or pricing revisions for two or more lines of business within Middle Market or Specialty Lines
Essential Duties & Responsibilities:
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Reviews incoming business transactions and related information for completeness, accuracy, and quality.
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Works with Underwriter, Underwriting Technician or Associate to resolve any discrepancies and process New or Renewal business related transactions in a timely manner.
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Performs rating to support New or Renewal business quotes for multiple lines of business.
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Performs manual rating functions for non-system supported coverages.
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Gathers third party data and insurance application data to record information in predictive modeling tools.
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Regularly reviews department processing guidelines and procedures and provides recommendations as necessary.
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Determines workflow activities required to process insurance policy based on line of business.
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Responds to policy service requests from Underwriters, Underwriter Associate and or Underwriting Technician.
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May act as a resource for questions to less experienced peers.
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May perform additional duties as assigned.
Qualifications
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Knowledge of insurance industry and its products and services such as Auto, Workers Comp, Package and Specialty lines within Commercial business.
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Strong written, verbal, and interpersonal communication skills.
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Proven performer against goals and metrics.
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Ability to handle multiple tasks and prioritize work with a demonstrated sense of urgency.
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Vast knowledge of Microsoft Office suite, with a proficient level of experience directly within Excel, and other business-related software.
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Ability to analyze all available data, guidelines, and metrics to make logical, well-informed, creative, and effective decisions.
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Takes ownership and accountability for resolving issues in a timely manner.
Requirements
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High school diploma, GED or equivalent.
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Typically, at least 3 years of multi-line Commercial Specialty lines or prior Rating/ Underwriting experience.
Benefits
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Comprehensive and competitive benefits package to help employees and their family members achieve their physical, financial, emotional and social wellbeing goals.