[Hiring] Project Billing and Financial Operations Analyst @Connection

Role Description

Are you a detail-oriented finance or billing professional who enjoys bringing structure, accuracy, and follow-through to project work? We are looking for a Project Billing and Financial Operations Analyst to support service-related projects through accurate project setup, customer invoicing, expense monitoring, and financial operations support. This is a great opportunity for someone with a few years of experience in billing, invoicing, project accounting, finance operations, or ERP-based project administration who is ready to grow in a collaborative, process-focused environment.

In this role, you will help ensure service projects are set up correctly, invoices are accurate and timely, expenses are properly reviewed, and records are maintained to support reporting, audit readiness, and internal controls. You will partner with project managers, operations teams, and finance to resolve questions, improve processes, and keep projects moving efficiently.

Where applicable, this position supports departmental processes in compliance with applicable Sarbanes-Oxley controls.

What You’ll Do

• Set up and maintain service projects in the company’s ERP system, ensuring project structures, customer information, billing terms, and coding are accurate and complete.
• Review invoice support documentation, validate billing details against contract terms or supporting records, and prepare accurate invoices for timely customer submission.
• Monitor expenses charged to service projects to ensure costs are properly coded, supported, and aligned with project budgets, contract requirements, and company policies.
• Research and resolve billing discrepancies, expense questions, and project setup issues in partnership with project managers, operations teams, and finance.
• Maintain organized billing and project records, including invoice support, project setup documentation, and expense detail, to support audit readiness and reporting needs.
• Assist with process improvements that strengthen billing accuracy, reduce delays, and improve the efficiency of project billing and expense management activities.
• Support additional projects and responsibilities as business needs evolve.

Qualifications

• The ideal candidate brings a strong attention to detail, a customer-service mindset, and a few years of hands-on experience supporting billing, invoicing, project accounting, finance operations, or project administration.
• An associate degree or an equivalent combination of education and relevant work experience is required.
• A few years of experience in project billing, invoicing, project accounting, finance operations, or a similar role.
• Familiarity with ERP systems, expense management processes, customer billing, or project-based financial workflows.
• Strong Microsoft Office skills, especially Excel, with the ability to work accurately with data, spreadsheets, documents, and reports.
• Strong organizational skills with the ability to document activity, manage priorities, monitor deadlines, and follow through on details.
• Excellent attention to detail and proofreading ability, with a commitment to accuracy and complete documentation.
• Clear and professional written and verbal communication skills.
• Ability to listen carefully, ask good questions, and understand the needs of internal partners and customers.
• Adaptability and comfort shifting priorities in a fast-paced operational environment.
• Collaborative interpersonal skills with the ability to work effectively with project managers, finance partners, operations teams, and colleagues across the organization.
• Interest in identifying process improvements that reduce delays, improve accuracy, and create a better experience for internal teams and customers.

Preferred Qualifications

• Experience working with project-based billing, customer contracts, invoice support documentation, or project expense tracking.
• Exposure to process improvement, requirements gathering, or updating operational procedures is a plus.