[Hiring] Procure To Pay Travel and Expenses Expert @Capgemini

Role Description

As a member of the team, you will participate in meeting service levels and key measurement targets, delivering a high-quality and cost-effective service. You will oversee the process (or part of the process) and customer service decisions according to Capgemini methodologies, desktop procedures, and policies. You can take leadership to ensure the delivery of a customer-focused service with highly proficient process knowledge, the ability to design, innovate, and continually strive to improve the process and services delivered to the client. You will also manage small teams and ensure the delivery of high-quality service to your client.

• Knowledge of Travel & Expense Processing and Accounts Payable.
• Knowledge of processing invoices and employee expenses.
• Review, verify, and process employee travel and expense claims in accordance with company policies and guidelines.
• Handle and resolve on-holds to help reduce overall hold time.

Qualifications

• Maintain overall Actual & Natural TAT average basis individual client SLA.
• Effective communication skills, as client and employee calls are required in day-to-day work.
• Communicate with Businesses for ensuring correct information is provided and quick turnaround.
• Meet individual production & accuracy percentages as required.
• Handle day-to-day queries from employees and clients related to expense submissions, reimbursements, and policy clarification.

Benefits

• Flexible work arrangements to provide support, including remote work and flexible work hours.
• Career growth programs and diverse professions crafted to support you in exploring a world of opportunities.