[Hiring] Pension Calculation Administration - Associate Manager @WTW

Role Description

In this challenging role as a Pension Outsourcing Benefits Manager, you will contribute as part of a team to the entire range of retirement administration activities, primarily focused on complex pension calculations and other related activities.

• Serve as a technical leader and subject matter expert to the internal team and clients.
• Troubleshoot issues and create client deliverables.
• Contribute to client management and participate in the creation of new intellectual capital.
• This role can be held remotely from any location in the United States.
• Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role:

• Enhance your knowledge of all aspects of retirement plan administration.
• Enjoy a well-defined career path with opportunities for growth and advancement.
• Leverage cutting-edge tools and resources and some of the world’s experts in retirement plan design, management, and pension administration.
• Deliver superior, consistent client management and deliverables in support of a Director for assigned clients:
• Serve as primary, daily contact to clients on delivery of calculation-related issues and services.
• Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues.
• Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects.
• Manage a diverse set of pension administration services individually and through team initiatives.
• Review complex pension benefit calculations in accordance with plan provisions, Internal Revenue Code, ERISA, and other legal regulations (e.g., transfers, QDROs).
• Review pension benefit commencement packages.
• Ensure that work of self and team is delivered in accordance with professional and work excellence standards.
• Deliver formal and informal process training to both team members and client contacts.

Qualifications

• Bachelor’s degree or prior benefits administration experience required.
• 5 or more years of calculation experience in the administration of defined benefit plans, preferably gained in a benefits consulting environment; experience in implementation of pension outsourcing processes a plus.
• Must have experience collaborating with colleagues in different countries.
• Excellent written and verbal communication skills.
• Proven experience successfully managing multiple team projects simultaneously and producing quality deliverables on time and within budget.
• Experience mentoring and developing junior staff.
• Demonstrated success in managing client issues and relationships with some experience in growing relationships with current clients.
• Strong interpersonal and team skills.
• Flexibility and proven ability to diagnose and resolve issues; strong client service orientation.
• Proficient in Microsoft Office Excel.
• Ability to work independently and on client teams in a fast-paced environment.
• Sense of accountability; owning one’s work and taking pride in it.
• Self-motivated.
• Ability to travel and work extended hours as needed.

Compensation and Benefits

• The base salary compensation range being offered for this role is $65,000 to $90,000 USD per year.
• The role is also eligible for an annual short-term incentive bonus.

Company Benefits

• Health and Welfare Benefits:
• Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program).
• Leave Benefits:
• Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave).
• Retirement Benefits:
• Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.