[Hiring] Payment Poster @Sage Dental

Role Description

The Revenue Cycle Management Payment Poster processes insurance billing, coordination of benefits, and ongoing communications with insurance carriers. This position can be remote or based in our Corporate Headquarters in Boca Raton.

• Insurance Coordination and Accounts Receivable Payment posting for multiple remote dental locations.
• Processes all forms of insurance billing, posting payments and claim estimates for multiple assigned dental practices.
• Coordinates and processes payments from insurance payments for HMO, PPO, Indemnity & Medicare payors.
• Ensuring accurate posting of all insurance and patient payments in a 24-hour turnaround.
• Responsible for evaluating Explanation of benefits for contractual obligations and calculating necessary adjustments if needed.
• Identify payment discrepancies from payors and report for follow-up and reprocessing.
• Review accounts for coordination of benefits, secondary coverage; COB calculation of allowable fees, payment posting and adjustments to ensure patient account balances are accurate.
• Reconcile deposits to ensure all deposits have a corresponding payment explanation either via paper EOB or ERA before month end.
• Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations.
• Ensures ledger balances resulting after payment posting are accurate for subsequent patient billing.
• Works closely with RCM claim collections team to coordinate claim resubmission or appeals as needed.
• Maintain daily/hourly posting goals.
• Missing Payment Email: Responsible for correcting mistakes sent in from accounting.
• Other duties as required.

Qualifications

• 2 years dental insurance/billing experience is required (Certification Preferred).
• 2 years of use of Dentrix dental software (preferred).
• Accuracy and organization are a must.
• Strong interpersonal skills with the ability to build rapport with patients, staff and insurance carriers.
• Proficiency with Microsoft Office products, including Word, Excel, and Outlook required.
• Strong written and verbal communication skills.
• Well organized and detail oriented with the ability to multi-task and meet departmental goals in a fast paced, highly competitive environment with a focus on customer service.

Benefits

• Be part of a purpose-driven organization transforming dental care.
• Collaborate with a passionate, innovative team.
• Access to cutting-edge technology and professional development resources.
• Competitive compensation and benefits.