[Hiring] Patient Accounts Supervisor @American Addiction Centers

Role Description

Supervises the assigned functional area of patient accounting operations with the primary focus on ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement or application of cash management processes to reduce accounts receivables in compliance with Generally Accepted Accounting Principles (GAAP) to ensure protection of cash assets.

• Responsible for operating within budget limitations and authorized staffing levels.
• Assesses employee training needs and coordinates with the training department to ensure appropriate development.
• Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality.
• Ensures compliance with all federal, state, and local regulations regarding billing and collections and maintains up-to-date knowledge of changes in healthcare billing regulations.
• Functions as a liaison with providers, external departments related to the revenue cycle, and insurance payors to resolve discrepancies, minimize receivables, and limit bad debt expenses.
• Conducts ongoing evaluation of department policies and procedures to maintain and improve department efficiency and performance.
• Responsible for adhering to productivity and quality standards of department and reinforcing those standards with team members.
• Performs human resources responsibilities for staff, including coaching on performance, completing performance reviews, and overall team member morale and engagement.
• Responsible for understanding and adhering to the Advocate Aurora Health Care Code of Ethical Conduct.

Qualifications

• High School Diploma.
• Typically requires 3-5 years of experience in Healthcare Billing.
• 3-5 years of supervisory experience in a billing or accounts receivable department.
• Experience with healthcare regulations, such as HIPAA.
• Hands-on experience with patient billing software and electronic health records (EHR) systems.

Requirements

• PC skills in Microsoft Word, Excel, PowerPoint, and Teams.
• Previous experience leading a patient accounting team.
• Strong oral and written communication skills.
• Excellent organizational, analytical, and problem-solving skills.
• Demonstrated proficiency in revenue cycle processes and healthcare patient accounting practices.
• Ability to manage multiple projects simultaneously.
• General knowledge of business, finance, human management, and operations.

Benefits

• Base compensation based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on-call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.