[Hiring] Mortgage Processor/Underwriter @Knock

Role Description

At Knock, we put people first, value output over input, and strive to make a meaningful impact in everything we do—and the Bridge Loan Specialist role is no exception. This is a unique opportunity to contribute in a hybrid position combining traditional processing and underwriting responsibilities. As a Bridge Loan Specialist, you will be responsible for:

• Reviewing Knock Bridge Loans to verify the loan is complete, accurate, and meets regulatory compliance requirements and internal underwriting guidelines.
• Providing quick turn times, high-level customer service, technical assistance, and quality assurance on multiple loans simultaneously.

Qualifications

• Successful experience working as a Senior Mortgage Loan Processor or Junior Underwriter, with a solid understanding of underwriting processes and lending systems.
• Strong analytical thinking and decision-making skills, with the ability to interpret and apply lending guidelines effectively.
• Excellent organizational skills to manage many competing priorities and meet deadlines in a fast-paced startup environment.
• Exceptional written and verbal communication skills; a natural over-communicator.
• Proven efficiency and success in managing multiple tasks simultaneously.
• Quick learner with an innate ability to adopt new technologies and enhance personal skills quickly through self-learning, research, and asking the right questions.
• A passion for real estate disruption and an excitement to make a meaningful impact in people’s lives.
• Ability to thrive in a dynamic, fast-changing growth environment and confidently share new ideas.
• Strong knowledge of various loan products, credit reports, and debt-to-income ratios.
• Demonstrated success working 100% remotely and collaborating with a distributed national team.
• High school diploma or equivalent experience.
• Minimum of 3 years of relevant industry experience.
• Belief in creating diverse, equitable, and inclusive practices and programs that will further Knock’s commitment to making an impact, learning, putting people first, being open, and courageous.

Requirements

• Calculate Knock Bridge Loan advance amounts using internal calculations and guidelines.
• Accurately condition loan files based on the loan application and file documentation.
• Provide consistent internal communication regarding loan status and approval updates.
• Communicate effectively and professionally with external Lending Partners, Agents, and Borrowers.
• Review title reports and homeowners/flood insurance to ensure Knock’s lien position and security interest.
• Efficiently and effectively manage and process a daily pipeline of loans while maintaining company turn times.
• Understand and stay current with all company policies, procedures, industry regulations, and other changes impacting Knock and the broader industry.
• Continuously learn and grow while supporting the development of others; serve as a mentor and resource both within and beyond your team.
• Take on ad-hoc projects as they arise and proactively support the team wherever help is needed.

Benefits

• Base salary is $65,000 - $70,000 USD + incentive plan (bonus).
• On-target earnings (OTE), base salary + bonus, are $97,000 USD and are performance-based and not guaranteed.
• 100% remote work culture.
• Top tier medical, dental, & vision benefits for full-time employees starting on the first day of employment.
• Flexible Paid Time Off for full-time employees.
• Paid parental leave for all full-time employees:
• 12 weeks paid parental leave for the birthing parent.
• 6 weeks paid parental leave for the non-birthing parent.
• One thousand annually for professional development.
• Life, AD&D and Disability insurance for full-time employees.
• 401K (noncontributory by Knock) for all employees.
• $75 monthly allowance for health & wellness.
• Up to $400 monthly for a co-working space for eligible employees.
• $100 monthly allowance for home internet, mobile phone or other communication devices.
• $2,500 referral bonus for eligible employees.