[Hiring] Mortgage Processor @American National Bank & Trust

Role Description

The Mortgage Processor is responsible for processing residential real estate loans from application through closing while ensuring compliance with Bank policies, investor guidelines, and applicable federal and state regulations. This position obtains and verifies required documentation, coordinates with borrowers and third parties, and works closely with Mortgage Loan Officers, underwriters, closers, and funders to facilitate timely loan approvals and closings.

• Obtain and verify all documentation necessary to process residential mortgage loan applications in accordance with Bank, investor, and regulatory requirements.
• Gather, review, and upload required loan documentation from borrowers, employers, financial institutions, and other third parties.
• Communicate regularly with Mortgage Loan Officers regarding loan status, outstanding documentation, processing issues, and closing timelines.
• Verify that incoming documentation is complete, accurate, and sufficient to support underwriting requirements and update loan files as new information is received.
• Coordinate with mortgage origination, underwriting, closing, and funding staff regarding loan status, conditions, and outstanding requirements.
• Compile documentation required for loan approval, including conventional, portfolio, FHA, VA, USDA, PMI, investor, and permanent loan file requirements.
• Maintain accurate and current loan application information within the Loan Origination System throughout the loan process.
• Communicate with borrowers, builders, realtors, title companies, appraisers, surveyors, and other third parties regarding loan status and documentation requirements.
• Order appraisals, title work, surveys, flood certifications, and other required services promptly to support established closing deadlines.
• Submit loan files for underwriting within established departmental timelines to allow sufficient time for the completion of underwriting conditions prior to closing.
• Monitor loan files to ensure processing milestones and regulatory deadlines are met.
• Perform all other duties as assigned.

Qualifications

• Working knowledge of residential mortgage processing, mortgage documentation, investor guidelines, and applicable federal and state regulations.
• Excellent organizational, customer service, time management, and multitasking skills.
• Ability to effectively communicate with borrowers, Mortgage Loan Officers, underwriters, title companies, builders, realtors, vendors, and other Bank personnel.
• Ability to prioritize multiple loan files while maintaining accuracy and meeting deadlines.
• Strong attention to detail with effective analytical and problem-solving skills.
• Proficiency with Loan Origination Systems, Microsoft Office applications, and standard business software.
• Ability to work independently while collaborating effectively within a team environment.
• Ability to read, analyze, and understand mortgage documentation, investor guidelines, policies, procedures, and business correspondence.
• Ability to prepare routine correspondence and communicate effectively with customers, employees, and third parties.
• Ability to calculate interest, percentages, debt-to-income ratios, loan-to-value ratios, and other financial calculations associated with residential mortgage lending.
• Ability to utilize sound judgment when reviewing documentation, identifying deficiencies, resolving routine processing issues, and carrying out written and verbal instructions.
• Works under general supervision while exercising independent judgment in processing assigned loan files.
• Responsible for organizing workload, prioritizing assigned loan files, coordinating activities with internal departments and third parties, and meeting processing and closing deadlines.
• Performs work requiring frequent decisions affecting loan quality, processing efficiency, customer service, regulatory compliance, and closing timelines.
• Close mental demand requiring continuous attention to detail, organization, multitasking, regulatory compliance, and changing priorities.
• Ability to identify documentation deficiencies, resolve routine processing issues, evaluate loan information, and recommend appropriate solutions.
• Frequent contact with borrowers, builders, realtors, title companies, appraisers, vendors, and other external parties requiring professionalism, effective communication, and sound judgment.
• Frequent interaction with Mortgage Loan Officers, underwriters, closers, funders, management, and other Bank personnel requiring coordination of efforts and timely communication.

Requirements

• High school diploma or GED required.
• Associate's degree in business, Finance, Accounting, or a related field preferred.
• One (1) to three (3) years of residential mortgage processing experience preferred.
• Experience processing conventional, FHA, VA, USDA, portfolio, and secondary market mortgage loans preferred.
• Working knowledge of residential mortgage documentation, investor guidelines, and regulatory requirements.
• Strong written and verbal communication skills.
• Proficiency with Loan Origination Systems and Microsoft Office applications.
• An equivalent combination of education, training, and related work experience may be considered.

Company Description