Role Description
The Medicaid Pending Billing Specialist at POLARIS PHARMACY SERVICES is responsible for managing the billing process for Medicaid pending claims, ensuring timely resolution and rebilling. This role requires a detail-oriented professional who can effectively liaise with various stakeholders to facilitate appeals and provide financial assistance, while maintaining accurate documentation throughout the process.
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Manage the pending queue for Medicaid claims, ensuring all claims are processed efficiently and accurately.
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Resolve claim issues by identifying discrepancies and implementing solutions to facilitate timely payments.
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Rebill Medicaid claims as necessary, ensuring compliance with relevant regulations and guidelines.
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Serve as a liaison between POLARIS PHARMACY SERVICES and Medicaid representatives, facilitating communication and resolution of billing issues.
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Handle appeals processes, working to overturn denied claims and secure payment.
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Provide financial assistance guidance to patients and families, helping them navigate the complexities of Medicaid billing.
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Maintain thorough and accurate documentation of all billing activities, ensuring records are up-to-date and accessible for auditing and reporting purposes.
Qualifications
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Strong knowledge of Medicaid billing procedures and regulations.
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Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
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Proficiency in using billing software and Microsoft Office Suite, including Excel and Word.
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Strong analytical skills with attention to detail in documentation and claim resolution.
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Effective communication skills to liaise with various stakeholders, including patients, insurance companies, and internal departments.
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Ability to work independently and collaboratively in a fast-paced environment.
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Problem-solving skills with a proactive approach to resolving billing issues and claims efficiently.
Requirements
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High school diploma or equivalent; an associate or bachelor's degree in healthcare administration, finance, or a related field is preferred.
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Minimum of 2 years of experience in medical billing, preferably with Medicaid.
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Proven experience in managing pending queues and resolving claims.
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Experience in working with financial assistance programs and understanding of appeals processes.
Benefits
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Medical, Dental, and Vision insurance.
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401 (k) (available for Part Time & Full Time EEs).
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Company Paid Life insurance.
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Short-term and Long-term disability insurance.
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Tuition reimbursement.
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Personal Time Off (PTO).
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Competitive pay with annual performance reviews and merit-based raises.
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Career growth potential.
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Annual on-site voluntary Flu Vaccines.
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Employee referral bonus program.