[Hiring] Manager, Accounts Receivable @Definitive Healthcare, US

Role Description

We are seeking a Manager, Accounts Receivable to lead our global Accounts Receivable and Customer Financial Services operations. This role is responsible for driving cash flow performance, managing customer credit risk, and scaling billing and collections processes in a high-growth environment. You will partner closely with Sales, Revenue Accounting, FP&A, Legal, and IT to ensure a strong, compliant, and customer-focused order-to-cash function.

• Lead a global AR organization, including oversight of offshore/shared-services teams.
• Own customer credit policy, collections strategy, and AR governance.
• Act as the senior escalation point for aged receivables, billing disputes, and complex customer issues.
• Drive AR automation and systems optimization across platforms such as NetSuite, HighRadius, and Salesforce.
• Oversee SOX-compliant controls across the order-to-cash cycle and support external audits.
• Partner with Sales and Deal Desk on non-standard payment terms and billing structures.
• Own AR reporting, KPIs, and executive dashboards, including DSO, aging, and bad debt.

Qualifications

• 8–12 years of progressive experience in Accounts Receivable, Order-to-Cash, or Customer Financial Services.
• Proven experience leading global or multi-regional AR teams.
• Strong knowledge of credit risk management, collections, billing, and AR accounting.
• Experience operating in a SOX-compliant, public-company or pre-IPO environment.
• Hands-on experience with NetSuite and AR automation tools (HighRadius strongly preferred).
• Collaborative leader with strong business partnership and change-management skills.

Benefits

• The salary range for this position is $72,960 – $136,800 per year.
• Employees may also be eligible to participate in a company bonus or commission plan.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Unlimited paid time off.
• Participation in the company’s 401(k) plan with employer contribution.

Company Description

At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare.

• Headquartered just outside of Boston, Massachusetts.
• Supports a growing global client base of more than 2,400 customers since our founding in 2011.
• Earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (2024 and 2025).
• Fosters a collaborative, inclusive culture where diverse perspectives drive innovation.
• Programs like DefinitiveCares and employee-led affinity groups promote connection, education, and inclusion.