Role Description
Are you an experienced Non Profit accounting manager looking for a rewarding team leadership role but are tired of the 60+ hour work weeks that often come along with an in-office position? Would you welcome the opportunity to work from home for an award-winning organization part-time, 30-35 hours per week, during traditional daytime business hours while inspiring a remote team of experienced client-facing accountants? If so, we may have the perfect opportunity for you!
In this highly impactful, hands-on role, you will utilize your client service management expertise and accounting knowledge to drive a delightful client experience. Your extensive management experience will help continue to build Supporting Strategies’ reputation as a wonderfully unique place to work.
Qualifications
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A minimum of a Bachelor’s degree in Accounting, Finance or related field.
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10 Years of related Non Profit accounting experience with 4 years of hands-on management experience including hiring, training and developing a highly engaged service-oriented team.
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Capacity and commitment to work up to 32-35 hours a week, Monday through Friday, during traditional daytime business hours supporting clients and team members.
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Proven ability to attract, build and retain a high-performance team.
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Experience in developing strong remote team relationships based on trust, accountability, integrity, and sharing of best practices.
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Commitment to consistently follow established Supporting Strategies policies and procedures while holding team members accountable to do the same.
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Confidence in learning and embracing new technology including QuickBooks (Enterprise and Online), Bill.com, Microsoft Office Suite, Outlook, HubDoc and others.
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Ability to communicate clearly and professionally, both orally and in writing.
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Commitment to maintain the highest level of confidentiality while working with client data.
Requirements
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Provide exceptional accounting and operational service to our clients.
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Demonstrate thorough understanding of professional accounting and bookkeeping practices.
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Keep abreast of the latest developments in technologies to deliver outstanding quality service.
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Oversee client onboarding process for all assigned client engagements in accordance with defined process.
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Implement our technology toolbox as applicable on all client engagements to drive efficiency and client value.
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Serve as a resource to all assigned team members for guidance on client tasks and/or resolution of client issues.
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Monitor team member performance by reviewing quality of work, adherence to protocols, timeliness of deliverables and adherence to client budgets. Provide coaching and feedback as needed.
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Build trusted advisor relationship with client executives by gaining an in-depth understanding of their business needs and objectives in order to proactively identify issues and provide solutions.
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Support clients’ evolving requirements by educating executives on Supporting Strategies’ deep and varied expertise in accounting and operational services.
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Partner with members of our Talent Acquisition team and your Managing Director to manage the hiring process for remote accountants assigned to you.
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Orient and train newly assigned accountants in accordance with Supporting Strategies’ standard process. Provide ongoing coaching to deliver superior outsourced accounting and operational services.
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Balance workflow by aligning client needs with accountants’ expertise and capacity in accordance with predetermined budgets.
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Review accountants’ work to ensure highest quality of service to Supporting Strategies’ clients.
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Maintain profit margin for assigned clients and team.
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Schedule and lead annual performance reviews in accordance with defined process.
Benefits
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SOUGHT AFTER FLEXIBILITY!
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MEANINGFUL WORK/LIFE BALANCE – Our unique, virtual, work-from-home opportunities allow you to harmoniously balance your family obligations, passions, and love of ‘getting into the numbers.’
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DISTINGUISHED REPUTATION – Supporting Strategies has received the distinction of being a Top 50 Franchisee Satisfaction Award winner by Franchise Business Review for the past 4 years running.
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Franchise Business Review has also named Supporting Strategies as one of the Best Franchises for Women consecutively over the past 3 years.
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LEADING EDGE TECHNOLOGY – Opportunity to advance your technical skills using the latest and most innovative cloud-based platforms.