[Hiring] Loan Coordinator @Neighbors Bank

Role Description

Do you already thrive on structure, finishing your to-do list daily, and take pride in keeping others informed? What if you could leverage these talents to help families achieve the biggest financial dream of their lives?

Neighbors Bank, a leading innovator in the mortgage industry, is on the lookout for individuals who thrive in fast-paced, structured environments – people who find joy in staying organized, completing tasks, and keeping things moving forward. If you're all about clear expectations, sharp communication, and getting the details right, this could be your perfect fit!

Our Loan Coordinators play a vital role in helping clients achieve their dream of homeownership. They're the operational glue that holds the mortgage process together – keeping files clean, timelines tight, and clients confident every step of the way.

What Makes This Role Exciting:

• High-Impact, High-Reward Work: Your organization and follow-through will directly contribute to enhancing lives and helping families achieve homeownership. You’ll get to see the results of your effort daily.
• Remote-First Culture & Flexibility: Join a fast-growing team with a thriving, award-winning culture that’s been recognized as a Top Workplace in the Financial Services industry. Work from home in a supportive, fast-paced team environment.
• Team Environment, Clear Ownership: You’ll collaborate across departments while maintaining full ownership of your part in the process – working with purpose, precision, and the support of a tight-knit team.
• Growth Through Mastery: You’ll learn the ins and outs of the mortgage process while continuing to deepen your expertise in loan operations.

Hours for this role are fairly standard and you can expect to work Monday through Friday between 8a – 5p, most days.

Qualifications

• At least 1-year experience in a mortgage operations role (processing, disclosures, or similar).
• Experience managing a borrower-facing pipeline where you communicate with customers on a daily basis.
• Preferably have experience working with multiple loan products (FHA, Conventional, and USDA).
• Highly detail-oriented and enjoy creating order from complexity.
• Communicate clearly and comfortably with both clients and internal teams.
• Prefer a task-driven, consistent workflow and aren’t phased by repetition.
• Adapt quickly when priorities shift and can stay focused under pressure.
• Manage your time independently and stay productive in a remote setting.

Requirements

• Must reside in the following states: AL, AZ, AR, FL, GA (all counties except DeKalb and Fulton), ID, IN, IA, KS, MS, MO, MT, OK, TX, UT, and VA.
• Must be available to start on June 22 for the next training class.

Benefits

• Total compensation typically falls between $65,000 and $75,000 annually (includes hourly starting pay of $25 and performance incentive bonuses), with top performers exceeding $80,000.
• Comprehensive benefits include health and dental coverage, a wellness program, 401(k) match, PTO, paid holidays, and a monthly WFH reimbursement.

Company Description

Neighbors Bank is proud to be an Equal Opportunity Employer committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.