[Hiring] Loan Assistant II @SouthState Bank

Role Description

The responsibility of a Loan Assistant II is to direct the timely processing and fulfillment of Commercial loans. Additional tasks may be assigned at the direction of the Market Leaders.

As a Loan Assistant II, you will play a critical role with the deal team managing simple and semi complex commercial loans and basic to semi complex client relationships. You will be responsible for the accuracy and uniformity of all loan documents to minimize the risk of loss to the Bank. Additionally, you will assist with loan issue investigations and resolution.

This position requires a solid understanding of loan products and procedures, making it ideal for candidates with prior experience in loan processing and customer service within the commercial lending industry.

Qualifications

• A high school diploma or equivalent is required.
• Bachelor’s degree or additional course work in banking, finance or lending is an asset.
• 3-4 years of experience in commercial lending documentation.
• 3-4 years of Loan Assistant I or comparable experience.

Requirements

• Assist in tracking and management of the loan pipeline, loan maturities, the uninsured reports, and past dues reports, ensuring timely processing and adherence to deadlines.
• Prioritize tasks effectively to meet processing goals and customer expectations.
• Provide back-up support to other Loan Assistants to cover PTO requests, and absences.
• Remain knowledgeable of all State and Federal lending and documentation regulations as well as Bank policies and guidelines ensuring compliance.
• Collect and organize all necessary documentation from borrowers, such as income verification, credit reports, and identification.
• Input data into loan processing systems accurately and efficiently.
• Order title searches, UCC searches, appraisals and flood certifications as needed.
• Coordinate closings with lenders, attorneys, insurance agents and clients.
• Initiate the disbursement of closing funds and issues loan proceeds via checks and/or wires.
• Review closed and funded loans for document completion, ensure that loans are booked in a timely and accurate manner.
• Contact settlement agents, register of deeds, and title insurance agencies to obtain post-purchase documentation, as necessary.
• Maintain a tickler system on any outstanding post-closing documentation (collateral and exception monitoring) and report on status during weekly meetings.
• Maintain clear and effective communication with an increased number of lenders (up to 2-3), and other stakeholders throughout the loan process.
• Provide exceptional client service through offering assistance and responding to questions and requests for information.
• Notify clients of any issues or discrepancies that may arise and assist in resolving them.
• Advocate our culture by providing prompt, efficient, and exceptional customer service.
• Build internal and external relationships with customers.
• Demonstrate a commitment to the Company’s core values.
• Participate with community organizations and in community projects.
• Actively participate in learning and development for continued personal and professional development.
• Ensure confidentiality of all sensitive material and matters, directs documents to the appropriate parties, obtains approvals as necessary, and ensures deadlines are met.
• Adhere to compliance, security and internal guidelines and requirements for position and applicable compliance and consumer protection regulations, preventing fraud and protecting customer assets.
• Must be able to effectively access and interpret information on computer screens, documents, and reports.
• This position requires a large amount of time in front of a computer.
• This position could be in a cubicle or private office environment that may be loud throughout the day.
• Travel may be required to meet with lender and/or client meetings as needed.

Benefits

• Equal Opportunity Employer, including disabled/veterans.