[Hiring] Lead, Payment Poster and Refunds @Radiology Partners

Role Description

Lead and support Payment Posting and Refunds teams, including:

• Workload management
• Staff development
• Performance coaching
• Operational oversight

Ensure timely and accurate posting of:

• Insurance and patient payments
• Adjustments
• Contractual allowances
• Deductibles
• Copays
• Denials

Serve as the primary escalation point for payment posting and refund-related issues, partnering with leadership to:

• Resolve challenges
• Improve processes

Oversee:

• Credit balance identification
• Refund processing
• Payment research
• Resolution of unidentified payments
• Recoupments
• Account discrepancies

Drive operational efficiency and revenue cycle performance through:

• Auditing
• Quality assurance
• Cross-functional collaboration
• Continuous process improvement

Qualifications

• 3–6 years of revenue cycle experience, preferably in radiology or physician practice billing environments
• Strong knowledge of payment posting processes, including EOBs, EFTs, ERAs, and payer reimbursement methodologies
• Thorough understanding of Medicare, Medicaid, and commercial insurance payment and reimbursement practices
• Excellent analytical, problem-solving, and communication skills
• Highly organized and detail-oriented professional
• Proficient in Microsoft Office applications

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from
• Compensation Reviews, Career Growth Opportunities
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

Compensation

The hourly range for this position is $22 - $25. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location, etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).