[Hiring] Italian Speaking Financial Customer Expert @Mercier Consultancy Group

Role Description

We are currently searching for dedicated professionals for an Italian Speaking Financial Customer Experts position in Greece. This role offers an exceptional opportunity to join a world-class financial team, providing high-level support to international clients while enjoying the vibrant lifestyle that only jobs in Greece can offer.

• Act as a primary point of contact for Italian-speaking clients regarding sophisticated financial products and services.
• Ensure compliance with all international banking and financial regulations during every client interaction.
• Provide expert guidance on financial account management, transaction verification, and account security.
• Resolve complex financial inquiries with precision, maintaining the high standards expected in the finance industry.
• Monitor and analyze market trends to provide informed support to our diverse client portfolio.
• Maintain detailed records of client communications in our internal financial management systems.
• Collaborate with cross-functional teams to streamline financial operational processes and improve client satisfaction.

Qualifications

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Previous experience in a finance, banking, or fintech customer support environment is highly preferred.
• Strong analytical skills with an aptitude for handling numerical data and complex financial concepts.
• Professional demeanor with exceptional communication skills, critical for those pursuing Italian-speaking jobs.
• Ability to adapt to a remote work environment while remaining fully engaged with the team in Greece.

Benefits

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month).
• Fully Paid Training programs to ensure your success in the finance industry.
• Comprehensive Health Insurance and social benefits.
• Fully Paid Relocation Package, including flight, airport transfer, and initial hotel accommodation.
• Attractive Monthly Performance Bonus based on KPIs.
• The opportunity to join a multinational environment as part of our Italian Speaking Financial Customer Experts position in Greece.

Company Description

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities, consistently sourcing the best candidates for high-impact roles within the global finance sector.