Role Description
The Investor Accounting Custodial Business Analyst is responsible for ensuring the accuracy, integrity, and efficiency of custodial reconciliation processes, with a strong emphasis on automation, data governance, and regulatory compliance. This role partners closely with management, IT, and cross-functional teams to maintain and enhance reconciliation systems, resolve production issues, and implement process improvements aligned with evolving business needs.
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Responsible for the integrity and accuracy of the custodial reconciliation automation process.
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Formulate and propose automation enhancements required to adapt quickly to changing business processes and requirements.
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Manage the Paper and Cash Variance consolidated workbooks for all custodial reconciliations.
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Single point of contact to receive Audit requests from Exam Management, clients, and investors.
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Conduct quality control reviews of T&I reconciliations completed by FNFI.
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Maintain procedures associated with custodial reconciliations, both manual and automated processes.
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Support management with determining the monthly roster of custodial accounts required to be reconciled.
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Assist with department projects and process improvement initiatives as directed by management.
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Assist with P&I custodial reconciliations when requested; cross-train in P&I reconciliations.
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All other duties as assigned.
Qualifications
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High School Diploma or equivalent required.
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Bachelorโs degree in Accounting, Finance, Information Technology or related field.
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2โ4 years of experience in Investor Accounting.
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Mortgage servicing systems experience.
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Proficiency in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
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Analytical and mathematical ability sufficient to identify, research, and resolve discrepancies.
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Ability to work independently with minimal direction and effectively meet deadlines.
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Ability to communicate effectively both in writing, in person, and by telephone.
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Ability to grasp concepts quickly, make sound decisions, and resolve issues.
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Experience collaborating with treasury, auditors, and internal controls teams.
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Ability to manage time and priorities wisely.
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Ability to maintain strict confidentiality.
Requirements
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3+ years MSP experience.
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Moderate level of SQL experience.
Benefits
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Optional medical, dental, vision, life, and disability insurance.
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Paid holidays, vacation, and sick leave.
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Fidelity National Financial matching 401(k) and employee stock purchase plans.
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Access to mental health resources, including free Calm memberships.
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Programs that celebrate achievements and milestones.
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Discounts on gym memberships, pet insurance, and employee purchasing programs.
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Access to a tuition reimbursement program that supports continued education and professional growth.
Company Description
At LoanCare, we donโt just service mortgage loansโwe serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
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A culture that helps you thrive, with resources and support to fuel your growth.
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Flexibility to work remotely, while staying connected through virtual engagement.
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Opportunities to make a real impact in an industry that touches millions of lives.