[Hiring] Indirect Tax Manager @DMA - DuCharme, McMillen & Associates, Inc.

Role Description

The Tax Manager oversees OTDS engagements, manages client relationships, and drives efficiency gains through process optimization and technology. This role leads a team of analysts, ensures operational excellence, and collaborates with clients to identify new outsourcing opportunities.

Essential Duties and Responsibilities

• Manage partial and full outsourcing engagements; ensure timely and accurate delivery of services.
• Lead process improvement initiatives to streamline workflows and increase DMA’s effective rate.
• Collaborate with clients to identify additional outsourcing opportunities and expand DMA services.
• Prepare risk-aware, legally informed written communications tailored to diverse audiences, including the client’s internal stakeholders, customers, and executive leadership.
• Oversee onboarding activities and ensure smooth transition of responsibilities.
• Mentor and coach analysts; allocate resources and review deliverables.
• Utilize ERP systems and data tools to optimize processes and reporting.
• Maintain compliance with DMA standards and audit requirements.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field required.
• 8+ years of experience in tax operations, outsourcing, or consulting; supervisory experience required.
• Advanced knowledge of ERP systems (SAP, Oracle) and tax technology tools.
• Demonstrated ability to communicate effectively with clients through clear, professional, and audience-appropriate written and verbal communication.
• Strong leadership, project management, and client relationship skills.
• Ability to identify and implement efficiency gains through technology and process improvements.

Requirements

• Work Schedule: Regular, 40 hours/week
• Travel: 10 – 25%
• Physical Activity: Prolonged periods of sitting and computer use
• Ability to hear, understand, and distinguish speech and sounds
• Frequent repetitive motions with hands

Benefits

• 2026 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, and the overall wellness of our employees