[Hiring] Flood Insurance Underwriter @Marsh McLennan

Role Description

We are seeking a talented individual to join our Underwriting team at Torrent Technologies. This role will be based in Kalispell or can be performed Remotely Nationwide.

As a Flood Underwriter, you will work under the supervision of the Underwriting Manager, reviewing and analyzing quotations while servicing an existing book of business.

We will count on you to:

• Underwrite new submissions to ensure new policies are correct, per guidelines.
• Process endorsements, cancellations, and reinstatements, handle billing issues, and complete policy issuance.
• Review all underwriting information, including applications, photographs, elevation certificates, and third-party internet resources to accurately underwrite policies.
• Provide customer service to agents via phone support, online chat, and emails, meeting required production KPIs as defined by leadership.
• Deescalate difficult customer situations and bring them to complete resolution.
• Actively participate in group activities, including daily huddles, team meetings, and training opportunities.

Qualifications

• High school diploma or equivalent.
• 1+ year of insurance underwriting or recent flood insurance experience.
• Excellent written and verbal communication skills.
• Basic to intermediate technical knowledge of systems and procedures, with attention to detail.
• Basic computer knowledge and proficiency in the Microsoft Office suite, particularly Word, Excel, and Outlook.

Requirements

• Previous customer service experience.
• 2+ years of underwriting experience with an ANFI designation.
• Experience with underwriting methodologies and flood insurance practices, along with familiarity with organizational insurance procedures and policies.
• Strong time management skills and the ability to work effectively in a team environment.
• Strong interpersonal skills for interacting with team members and clients.

Benefits

• Competitive total rewards package which includes health and welfare benefits.
• Tuition assistance.
• 401K savings and other retirement programs.
• Employee assistance programs.

Company Description

Torrent Technologies is the leading flood insurance solutions provider in the US. Its integrated suite of business software platforms along with simplified private flood insurance, and customer-focused service and support solutions, have revolutionized the flood insurance landscape.

Torrent is recognized for our deep flood insurance expertise and advanced technology capabilities. We provide market leading service and administration to Write Your Own (WYO) insurance companies and agents including direct access to both the National Flood Insurance Program (NFIP) and innovative private insurance products.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.