[Hiring] Financial Systems Manager @Human Interest

Role Description

The Finance team is scaling the systems that run our business, and we're looking for a Financial Systems Manager to own and elevate our financial systems ecosystem. Sitting at the intersection of Accounting, FP&A, Procurement, and Engineering, you'll be the subject matter expert for NetSuite and the connected stack of tools that power our order-to-cash, procure-to-pay, and record-to-report processes. Reporting to and partnering closely with the Director of Financial Systems, you'll be the right hand who grows this function from a team of one into a team of two - adding depth, redundancy, and stability as we scale. This is a high-impact, hands-on role for someone who loves translating financial workflows into clean, automated, well-controlled systems, and who is excited to build for scale as we mature toward a public-ready finance function.

This role is remote within the U.S. and partners closely with our San Francisco office. Our team spans U.S. time zones, so solid - though not total - overlap with San Francisco business hours is what matters.

What you get to do every day

• Serve as the lead administrator and subject matter expert for NetSuite, owning configuration, maintenance, and optimization across the chart of accounts, workflows, custom records, saved searches, roles, and permissions.
• Own the health of the broader finance tech stack and its integrations - including Ramp, Coupa, Avalara, Stripe, FloQast, and Pigment - ensuring data flows cleanly and reliably between systems.
• Work with Accounting to streamline and accelerate the month-end and quarter-end close through automation, improved processes, and close-management tooling like FloQast.
• Partner cross-functionally with Accounting, FP&A, Procurement, Data Engineering, and Product Engineering to translate business needs into scalable system solutions.
• Help manage the intake, prioritization, and delivery of system requests from across Finance, using a ticketing system to keep work transparent and on track.
• Lead system implementations, upgrades, and enhancements end-to-end; scoping requirements, configuring, managing UAT, documenting, and driving change management and user adoption.
• Identify and deploy AI-driven and automation solutions to reduce manual effort, improve data quality, and unlock analyst and accountant capacity.
• Evaluate manual and brittle integrations across the finance stack, and find opportunities to automate and streamline them for reliability and scale.
• Work with the data team on a finance data mart and connected reporting, helping maintain the dashboards and data governance practices that give the Finance team a single source of truth.
• Support internal controls, SOX-readiness, and audit requirements, including system access reviews and change-management documentation.
• Serve as a technical leader for our financial systems, setting the standards, documentation, and best practices that raise the bar for how we build and operate them.

Qualifications

• Roughly 6-8 years of experience in financial systems, with deep hands-on NetSuite administration and configuration expertise.
• Solid understanding of core accounting and finance processes (month-end close, procure-to-pay, order-to-cash, record-to-report) and how systems support them.
• Hands-on experience with connected finance systems such as Ramp, Coupa, Avalara, Stripe, and FloQast, plus integrating them with NetSuite.
• Strong grasp of how systems connect (e.g., APIs and middleware) and comfort building and maintaining reliable integrations and automations, whether custom or vendor-supplied.
• Experience applying AI to finance or systems workflows, with an interest in building toward an AI-forward finance function.
• Strong project management skills and the ability to lead cross-functional initiatives from requirements through delivery.
• Comfort using a ticketing system (e.g., Jira) to manage work, intake, and stakeholder requests.
• Excellent communication skills and the ability to collaborate across functions and levels, as well as with external vendors and partners.
• Self-starter who challenges the status quo, takes ownership, and makes strong recommendations.
• Track record in a high-growth SaaS or fintech environment; experience scaling systems and controls in a pre-IPO/SOX context is especially valuable.
• NetSuite SuiteScript & SuiteQL (assisted by AI tooling) is a plus.
• Pigment experience strongly desired.
• Prior work with data engineering on a finance data mart (e.g., in Snowflake) and connected reporting (e.g., in Hex) would stand out.

Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees.
• Top-of-the-line health plans, as well as dental and vision insurance.
• Competitive time off and parental leave.
• Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness.
• Lyra: Enhanced Mental Health Support for Employees and dependents.
• Carrot: Fertility healthcare and family forming benefits.
• Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt.
• Monthly work-from-home stipend; quarterly lifestyle stipend.
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.