[Hiring] Financial Recovery Coordinator @Team Up Services

Role Description

This is a remote position. We are looking for a Debt Recovery Assistant for our UK-based client, a telecommunications infrastructure company providing network construction, fibre installation, maintenance, and upgrade services to major network operators across the UK.

The Debt Recovery Assistant will be responsible for coordinating the recovery of outstanding debts owed to the company by current and former employees. The role involves:

• Maintaining accurate records of all debt cases involving current and former employees.
• Monitoring outstanding balances and keeping debt recovery records up to date.
• Tracking and recording payments received against outstanding debts.
• Establishing and maintaining agreed repayment plans in accordance with company policy.
• Monitoring repayment plans and following up on overdue or missed payments.
• Preparing regular reports detailing outstanding balances and repayment status.
• Reconciling payments and investigating discrepancies.
• Preparing and issuing written correspondence regarding outstanding debts.
• Liaising with Payroll, HR, Finance, and other relevant departments to support debt recovery activities.
• Escalating disputed debts and non-payment cases to management.
• Maintaining confidentiality when handling employee and financial information.
• Carrying out other reasonable duties as requested.

Qualifications

• 2+ years of administrative experience, ideally within Finance, Payroll, HR, or a business support function.
• Experience maintaining databases, trackers, or management reports.
• Strong organizational and administrative skills with excellent attention to detail.
• Effective written and verbal communication skills.
• Ability to manage and prioritize multiple tasks while maintaining accuracy.
• Professional and confidential approach to handling sensitive information.
• Strong problem-solving and reconciliation skills.
• Competent user of Microsoft Office applications, particularly Excel, Outlook, and Word.
• Ability to build positive working relationships with internal stakeholders.
• Fluent in English.