[Hiring] Financial Operations Analyst @Bigbear.ai

Role Description

Ask Sage, A BigBear.ai company, is seeking a Finance Operations Analyst who will support the recurring monthly work that keeps Finance moving:

• Calculations
• Reporting schedules
• Data validation
• Billing support
• Customer and vendor contract tracking
• Project-based process improvements

This is not a heavy accounting role. The ideal person is strong in Excel, detail-oriented, curious, and comfortable helping with finance operations, revenue operations, billing data, contracts, and sales tax support as Ask Sage continues to scale.

What you will do

• Prepare and maintain recurring Excel-based analyses, trackers, schedules, and reporting files used by Finance and leadership.
• Support monthly finance operations by completing recurring calculations, data pulls, variance support, and reporting updates.
• Partner on pricing analysis by gathering and reviewing customer usage, contract terms, cost drivers, historical pricing, discounting, and margin considerations.
• Provide reconciliation assistance by helping gather support, compare system outputs, research differences, and flag items that need review.
• Assist with tracking customer contracts, including key dates, contract values, renewals, billing terms, customer details, and required reporting fields.
• Work with leadership to track vendor contracts, including renewal dates, payment terms, contract owners, committed spend, and supporting documentation.
• Assist with billing operations, customer usage reporting, subscription data, and revenue-related calculations.
• Assist with sales tax workflows; potential to implement a new system to move away from manual tracking.
• Help maintain clean and accurate data across tools such as Stripe, Unanet, Monday.com, CRM systems, billing platforms, contract trackers, and internal finance workbooks.
• Document recurring processes, build checklists, and help create repeatable workflows that reduce manual effort and improve consistency.
• Support ad hoc projects related to scaling finance operations, improving reporting, cleaning data, and creating more reliable processes.
• Partner with Finance, Accounting, Sales, Customer Success, Operations, and leadership to gather information, resolve open items, and improve data flow.

Qualifications

• 3-5+ years of experience in finance operations, revenue operations, billing operations, FP&A support, business operations, sales operations, or a similar analytical role.
• Strong Excel skills, including pivot tables, lookups, formulas, data cleaning, structured workbooks, and working with large data sets.
• Comfortable owning recurring monthly tasks and meeting deadlines with accuracy.
• Strong attention to detail and ability to spot inconsistencies in customer, contract, billing, vendor, or financial data.
• Ability to work independently, ask thoughtful questions, and follow through on open items.
• Experience working cross-functionally with Sales, Customer Success, Accounting, Operations, Legal, Procurement, or leadership.
• Comfortable documenting processes, maintaining trackers, and improving workflows.
• Strong communication skills and ability to explain operational or financial data clearly.

Requirements

• Experience in SaaS, GovTech, AI, software, public company, or high-growth startup environments.
• Experience with Stripe Billing, Unanet, Monday.com, Salesforce, HubSpot, or similar systems.
• Experience tracking customer and vendor contracts, renewals, billing terms, and supporting documentation.
• Intermediate to advanced Excel skills, including Power Query, advanced formulas, and scalable reporting templates.
• Experience improving manual processes or helping automate recurring workflows.

Company Description

BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on Bigbear.ai’s predictive analytics capabilities in highly complex, distributed, mission-based operating environments.

Headquartered in McLean, Virginia, BigBear.ai is a public company traded on the NYSE under the symbol BBAI.

BigBear.ai is an Equal opportunity employer all protected groups, including protected veterans and individuals with disabilities.