Role Description
We are looking for a highly capable and proactive Financial Controller to support a growing multi-business operation spanning ecommerce, digital media, and brand studio services. This is not a traditional bookkeeping-only role. We are seeking someone who can operate as a hybrid Financial Controller, Senior Bookkeeper, and Finance Operations Manager who is comfortable managing both strategic financial processes and hands-on operational finance tasks.
You will oversee financial administration across multiple entities while also supporting founder-level financial coordination and operational workflows. The ideal candidate is highly autonomous, detail-oriented, systems-minded, and able to take ownership quickly with minimal hand-holding. This role requires someone who thrives in fast-paced founder-led environments and is comfortable navigating multiple systems, platforms, and workflows independently.
Key Responsibilities
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Financial Management & Accounting
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Manage end-to-end bookkeeping and financial administration across two business entities
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Handle client invoicing, accounts payable, and accounts receivable processes
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Perform account reconciliations and maintain accurate financial records
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Prepare and organise financial data for accountants and tax compliance purposes
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Manage cash flow tracking, forecasting, and financial planning
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Prepare regular financial reports and budget forecasts
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Ensure financial records remain organised, accurate, and audit-ready
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Ecommerce & Operational Finance Support
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Support ecommerce financial operations including inventory tracking and management
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Assist with cost of goods sold (COGS) analysis and forecasting
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Monitor operational spending and profitability trends
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Support backend ecommerce processes including Shopify administration where required
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Assist with duplicate product page management and operational coordination tasks
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Work closely with logistics and fulfilment workflows across multiple systems
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Founder Financial & Administrative Support
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Manage and reconcile founder-related expenses including AMEX transactions
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Organise financial records and supporting documentation for tax purposes
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Assist with financial administration and personal expense management
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Maintain visibility and organisation across both personal and business finance operations
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Payroll & Team Operations
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Support payroll administration for a US-based team
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Coordinate with automated US payroll systems and processes
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Assist with operational administration related to:
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401k coordination
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healthcare and insurance management
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maintaining system logins and insurance details through OnePass systems
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Ensure payroll and team operational records remain accurate and up to date
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Systems, Process & Operational Coordination
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Document financial workflows, operational processes, and internal procedures
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Build SOPs and process manuals to improve transparency and continuity
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Coordinate across multiple operational systems and platforms
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Support backend operational systems including logistics and 3PL coordination where needed
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Ensure the founder and CEO maintains clear visibility across financial and operational activities
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Identify opportunities to improve processes, automation, and reporting efficiency
Qualifications
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Proven experience as a Financial Controller, Senior Bookkeeper, Finance Operations Manager, or similar mid-senior finance role
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Strong hands-on experience with Xero (essential)
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Experience using Shopify within an ecommerce environment (essential)
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Experience managing bookkeeping, reconciliations, reporting, and forecasting independently
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Strong understanding of cash flow management and financial operations
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Highly organised with exceptional attention to detail
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Strong process documentation and SOP creation skills
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Excellent written and verbal English communication skills
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Ability to work autonomously with minimal supervision
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Comfortable navigating multiple systems and operational platforms
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Strong problem-solving and proactive thinking abilities
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Ability to prioritise and manage multiple workflows simultaneously
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High level of accountability and ownership mindset
Nice to have
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Experience supporting founder-led ecommerce or creator businesses
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US payroll administration experience
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Familiarity with inventory forecasting and COGS analysis
Work Arrangement & Expectations
This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to:
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Disclose any existing ongoing roles or client work
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Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)