[Hiring] Financial Clearance Representative @Confluent Health

Role Description

The Financial Clearance Representative is responsible for completing accurate and timely insurance verifications prior to services being rendered. This role ensures patient insurance information is verified, coverage details are confirmed, and financial information is communicated appropriately to support efficient patient care and billing processes. The ideal candidate will have prior medical billing or insurance verification experience, strong communication skills, and the ability to resolve billing-related matters professionally and effectively.

Responsibilities

• Perform insurance verification for scheduled patient services in a timely and accurate manner.
• Confirm patient eligibility, benefits, coverage limitations, and payer requirements.
• Review patient accounts to ensure all required financial and insurance information is complete prior to service.
• Maintain accurate documentation of verification activities in the appropriate systems.
• Collaborate with clinical and administrative staff to support efficient patient scheduling and registration processes.
• Ensure compliance with organizational policies, payer guidelines, and confidentiality standards.
• Assist with identifying and escalating complex insurance issues as needed.

Qualifications

• High school diploma or equivalent required.
• Previous medical billing, insurance verification, or healthcare registration experience preferred.
• Knowledge of insurance plans, eligibility verification, and healthcare billing terminology.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and work effectively in a fast-paced healthcare environment.
• Proficiency with electronic medical records (EMR) systems and Microsoft Office applications.

Benefits

• Competitive salary
• Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks
• Commuter Plan Access (parking and mass transit) - employee funded pre-tax benefit