[Hiring] Financial Aid Advisor @New Mexico State University

Role Description

New Mexico State University Global Campus seeks three Financial Aid Advisors, Univ. to serve as the primary resource for financial aid eligibility, compliance, and funding opportunities while providing guidance on federal, state, institutional, and private aid programs.

• Review applications and determine eligibility.
• Assist with appeals and academic plans.
• Support student success.
• Provide support and guidance as a student’s single point of contact for all matters related to financial aid opportunities, including but not limited to federal grants, loans, work study, and state, institutional and private scholarships.
• Follow federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications.
• Act as an NMSU Global Campus advisor to students, potential students, and families.
• Enforce regulations and policies.
• Serve on appeal committee.
• Create academic plans for students with Satisfactory Academic Progress (SAP) issues and recommend solutions on how to improve their status.
• Effectively present federal, state, and scholarship aid information to individuals, small and large groups.
• Lead policy research, implementation, documentation, and training of the entire NMSU system.

Qualifications

• Associate's Degree + 2 years of relevant experience or a Bachelor's degree.
• Experience with adult and online learners.
• Experience working in fast-paced financial aid and student service environments.

Requirements

• For roles that use call systems or provide synchronous support, employees must maintain a stable, low-latency internet connection capable of supporting continuous voice communications without interruption.
• Wired Ethernet is strongly preferred due to its reliability and call quality.
• Equivalent wired or business-grade connections may be acceptable if they meet all performance and stability requirements.
• These requirements are subject to reasonable accommodation in accordance with applicable law.
• Consumer Wi-Fi–only connections (without a hardwired device connection) are not accepted.

Benefits

• Target Hourly/Salary Rate: $43,908.80; Commensurate with Experience.
• Appointment Full-time Equivalency: 1.0
• FLSA Status: Exempt
• Standard Work Schedule: Standard (M-F, 8-5)