[Hiring] Expat Tax Advisor, Seasonal @H&R Block

Role Description

Become an international tax specialist while working with U.S. taxpayers living in over 150 countries worldwide. By joining the expat team at H&R Block, you have the opportunity to play an important role in this unique, specialized, fast-growing international tax practice with the world’s largest tax preparation company.

As a representative of H&R Block Expat Tax Services, you are responsible for developing client relationships and providing high-quality U.S. tax preparation, planning, and audit representation services to U.S. expat clients through a virtual tax platform. The role is a seasonal position (January through October) with the potential for year-round employment opportunities for associates who have been successful in their first year.

Day to day, you’ll…

• Conduct tax interviews and analyze international tax issues for the purpose of preparing complete and accurate tax returns for U.S. taxpayer clients based in a particular country or grouping of countries.
• Follow internal guidelines for review and referral of tax returns.
• Provide tax information and feedback to clients as it relates to tax preparation and refer any unresolved client concerns to management.
• Work with client service professional staff to finalize tax returns and provide instruction so client can either file tax returns electronically or mail in tax returns to the Internal Revenue Service or State Department of Revenue.
• Leverage internal resources to research unclear tax issues presented by clients in devoted country/countries.
• Attend robust paid training at the outset of the assignment and participate in ongoing continuing education offered by the company.
• Develop high-level knowledge of foreign tax and financial systems in devoted country/countries in order to enhance client experience.
• Read other business and tax publications as recommended by management.
• Assist in transitioning acquired clients to H&R Block brand.
• Develop or leverage prior global experience, education, or insights to build rapport and provide a well-rounded service to clients in devoted country/countries.
• Take initiative to seek new clients by asking current clients for referrals and actively develop and execute client acquisition plans.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
• Ability to communicate tax and financial advice clearly and effectively with the public in a variety of situations, including but not limited to public speaking engagements.
• Ability to learn quickly and ask questions.
• Previous customer service experience.
• Effective time management skills: critical thinking, attention to detail, the ability to handle multiple tasks, prioritize, and manage time effectively in a fast-paced environment.
• Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools.
• 1 year minimum related work experience.
• Excellent oral, written, and interpersonal communication skills.

Requirements

• Ability to communicate effectively in multiple languages.
• Prior experience preparing taxes for U.S. expatriates.

Benefits

• Competitive pay.
• Comprehensive benefits.
• Support for life both in and outside of work.
• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage.
• Participation in the H&R Block Retirement Savings Plan (401(k) Plan).
• Employee Assistance Program.
• (Virtual) fitness center programs.
• Associate discount program.
• Automatic enrollment in Business Travel Accident Insurance.
• Associate Tax Prep benefit.

Pay Range

$18.41 - $27.64/Hr.