[Hiring] Enrollment/Billing Supervisor @Cigna Healthcare

Role Description

We are seeking a dedicated Collections Supervisor for our Revenue Cycle Team.

What you'll do to make a difference:

• Manage assigned book of business to ensure that goals are achieved.
• Plan and organize departmental resources: people, equipment, and supplies.
• Develop consistent processes and establish performance standards.
• Assist with hiring, training, and developing staff while identifying opportunities to enhance their knowledge.
• Ensure that departmental productivity, compliance, and quality standards are met.
• Audit staff performance as needed.
• Ability to multi-task and complete projects with short deadlines.
• Identify problems, define alternatives, and recommend solutions for process improvements.
• Review and update policies and procedures as needed.
• Openly and consistently communicate with other departments, payers, and vendors.
• Other duties as assigned.

Qualifications

• High school diploma or GED required.
• Strong leadership skills with an ability to effectively manage staff.
• 3+ years of healthcare billing, registration, and patient business services.
• Experience with third-party payer guidelines, billing practices and reimbursement practices is preferred.
• Proficiency in the Microsoft Suite.
• Ability to work independently and in a team environment.
• Knowledge of healthcare changes and third-party payer regulations.
• Knowledge of Medicare billing and requirements.
• Strong organizational, time management and interpersonal skills.
• Ability to maintain confidentiality with all assignments.
• Excellent analytical and problem-solving skills.
• Ability to professionally interact, develop and manage relationships with multiple levels and departments.
• Excellent written and verbal communication.
• Experience with CPR+, HCN, and CareTend systems is a nice-to-have.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Comprehensive range of benefits, with a focus on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one.
• 401(k) plan.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year and paid holidays.
• Eligibility to participate in an annual bonus plan.

Company Description

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.