[Hiring] Director, Transactional Risk Monitoring @Priority Technology Holdings, LLC

Role Description

We are looking for a Director, Banking, Treasury & Platform Transactional Risk Monitoring to own day-to-day fraud and credit risk monitoring for Priority’s Banking, Treasury & Platform services. This role is responsible for monitoring risk at both layers: the program manager level and the underlying accountholder level beneath each program.

Responsibilities

• Own day-to-day fraud and credit risk transaction monitoring for Priority’s Banking and Treasury Platform — alert review, investigation, case disposition, and loss mitigation across account takeover, first-party fraud, synthetic identity, and payment fraud typologies.
• Monitor risk across all layers of the platform: at the program manager level (overall program-level activity and exposure) and at the underlying business/consumer accountholder level.
• Review and act on daily transaction, account, and case activity to identify emerging fraud rings, loss trends, and credit deterioration signals.
• Manage credit risk exposure for accountholders on an ongoing basis — applying underwriting criteria, tracking exposure limits, and executing account review triggers.
• Support Priority’s card issuing programs from a risk and fraud perspective — monitoring card-present and card-not-present activity and managing dispute/chargeback trends.
• Tune and calibrate existing monitoring rules and scoring models to reduce false positives and minimize fraud/credit losses.
• Build and maintain fraud and credit loss reporting and dashboards for internal leadership.
• Respond to partner bank inquiries related to fraud and credit risk on Priority’s Commerce platform.
• Partner with internal product and engineering teams to close control gaps and inform product decisions.
• Document day-to-day procedures for the monitoring program and prepare the team for analyst support.
• Maintain baseline awareness of BSA/AML and regulatory obligations as they intersect with fraud and credit risk work.

What Success Looks Like

• You own the risk results for your product lines, helping your product areas hit overall financial targets.
• You partner with the business leaders for your products to effectively balance revenue growth, customer friction, and risk.
• You establish effective and efficient transaction monitoring policies and procedures.
• You are flexible, working with customers and prospects that have unique needs while also delivering a scalable risk management environment.
• You maintain effective relationships with banking partners.

Qualifications

• 10+ years of experience in banking fraud risk, credit risk, or transaction monitoring.
• Proven track record owning day-to-day transaction risk monitoring.
• Experience monitoring risk across a multi-layer program structure.
• Track record of reducing fraud or credit losses through rule tuning, model calibration, or policy changes.
• Experience with fraud detection, case management, or credit decisioning systems.
• Experience supporting a card issuing program.
• Familiarity with payments and treasury products — ACH, wires, card transactions, embedded banking, or similar.
• Comfortable working independently in a fast-moving, high-volume caseload environment.
• Strong analytical skills and comfort with data.
• Clear written and verbal communication skills.
• Bachelor's degree in Finance, Business, Statistics, or related field, or equivalent experience.

Benefits

• Compensation range: $125k - $150k.
• Bonus programs.
• 401(k) match.
• HSA and FSA options.
• Financial wellness resources and employee discount programs.
• Medical, dental, and vision coverage.
• Mental health support for employees and dependents through Lyra Health.
• Family planning and women’s health benefits through Carrot.
• Gym membership reimbursement and virtual wellness programs (including yoga).
• 3 weeks PTO to start, with unlimited PTO after year one.
• Education expense reimbursement.
• Leadership development programs.
• Certified Payments Professional (CPP) certification support.

Work Environment & Culture

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. Our culture is built for those who want to make an impact.

Traditional Physical Requirements

• Requires prolonged sitting, standing, bending, stooping and stretching.
• Requires the ability to lift 10 pounds.
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).