[Hiring] Director of Reimbursement @Castle Biosciences

Role Description

The Director of Reimbursement is a strategic and operational leader responsible for driving end-to-end reimbursement and revenue cycle performance within Castle's complex molecular and advanced diagnostics environment. The role oversees reimbursement operations across the full revenue cycle, including:

• Eligibility
• Prior authorization
• Claims
• Medical records
• Denials
• Appeals
• External reviews
• State complaints

Key responsibilities include ensuring scalable processes, revenue integrity, payer alignment, and operational excellence. You will lead reimbursement managers and large production teams, establish performance quality standards, and use data and KPIs to improve reimbursement outcomes and financial performance.

Qualifications

• Bachelor's degree required; healthcare administration, business, finance, or related field preferred.
• 15+ years of progressive experience in healthcare revenue cycle and reimbursement operations, including significant leadership in a complex, multi-state, high-volume environment.
• Demonstrated experience leading through managers and overseeing large production teams, including remote and/or outsourced operations.
• Deep experience across the full reimbursement lifecycle, including eligibility, prior authorization, claims, denials, appeals, and external reviews.

Requirements

• This is a full-time position.
• The employee is expected to maintain availability and responsiveness during scheduled work hours and to flex time, as business needs reasonably require, for reimbursement escalations, operational deadlines, meetings, or cross-functional collaboration.

Benefits

• Excellent Annual Salary + 35% Bonus Potential
• 20 Accrued PTO Days Annually + 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

Company Description

At Castle, it all comes down to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

• Every employee at Castle has an impact on patient care.
• We work to ensure that everyone finds their work to be both challenging and rewarding.
• We behave with integrity and treat our colleagues with respect and kindness.
• Our culture fosters an environment of trust, transparency, and collaboration.
• We prioritize and encourage internal growth and professional development.