[Hiring] Director, Fraud and Financial Crimes @Inspira Financial

Role Description

The Director, Fraud and Financial Crimes will report to the Senior Director, Risk Management and Financial Crimes, in the Compliance and Risk Management Department. This role is responsible for the oversight of the enterprise fraud investigations program and will serve as the fraud lead for risk considerations during product review and new product development.

• Work with the Fraud Investigation Manager to delegate investigations into individual occurrences of fraud.
• Communicate with auditors, vendors, product representatives, law enforcement, channel partners, clients, accountholders, and internal stakeholders at all levels.
• Act as a strategic partner to Product, Data Science, Legal, Security, Marketing, and Operations.
• Conduct fraud impact assessments and risk assessments.
• Define loss-prevention strategies and recommend safeguards and controls.
• Provide clear guidance on industry-standard approaches to user identification and transaction verification.
• Serve as the main point of contact for high-touch fraud incident response.
• Work closely with Security to mitigate incidents.
• Design, implement, and continuously improve the fraud investigations program to reduce fraud losses and mitigate accountholder exposure.
• Manage the fraud risk tolerance and remediation framework.
• Evaluate emerging fraud schemes, industry best practices, and vendor capabilities.
• Embed fraud risk requirements into product development.
• Conduct periodic fraud risk analysis and present recommendations to senior leaders.
• Provide guidance on emerging fraud trends, regulatory expectations, and enforcement priorities.
• Lead a team of a Fraud Investigations Manager and several Fraud Investigators.
• Oversee investigation intake, prioritization, and case management.
• Promote a culture of fraud awareness and prevention-first mentality.
• Partner with Security, Product, Engineering, and Client Service to define fraud risk tolerance and controls.
• Establish and monitor fraud KPIs; test and tune fraud controls and workflows.
• Mentor team members and co-workers.
• Develop and maintain fraud investigation policies, procedures, and training materials.
• Assist with completion of risk assessments as needed.
• Other duties as assigned.

Qualifications

• 7-10 years of experience in fraud investigations, cybersecurity, or a related field, preferably within the financial services industry.
• 5-7 years of leadership experience.
• Bachelor’s Degree in Accounting, Finance, Cybersecurity, or a relevant field.
• Relevant certifications (such as CFE) preferred.

Requirements

• Executive-level communication and presence, with proven ability to influence decisions at all levels.
• Strong analytical and problem-solving skills, with the ability to make risk-based decisions.
• Ability to translate observed fraud patterns and industry trends into actionable guidance.
• Demonstrated cross-functional leadership, including managing escalations and coordinating fraud incident response.
• Experience evaluating and onboarding fraud vendors/tools.
• Proficiency with MS Suite and current industry technology.

Benefits

• Infrequent travel - ability to provide personal transportation from time to time.
• Occasionally lifts up to 25 pounds.
• Prolonged periods of sitting at a desk and working on a computer.