[Hiring] Director, Financial Systems Engineering @Extend

Role Description

Extend runs a service-contract business where every dollar must be traceable from inbound merchant data, through our operational and analytics databases, into the accounting system, and back out to obligor, reinsurer, and audit reporting. This role owns the systems and controls that keep that traceability automated, tested, and auditable as the business scales.

We are looking for a Director, Financial Systems Engineering to lead that work. The scope includes:

• Invoicing logic
• Financial data models the business reports from
• Automated controls that validate results before they reach an invoice

You’ll report into Engineering leadership and lead a team of individual contributors. This is a hands-on technical leadership role. You will:

• Own SQL and dbt models in version control
• Review and approve changes to the logic that produces reported numbers
• Answer for the correctness of what comes out
• Own the cross-functional escalation path across Solutions Engineering, Product Engineering, Data Engineering, Finance, Revenue/Go-to-Market, and Accounting

You will have wide latitude to shape how financial controls and revenue assurance work at a company growing quickly, including how much of that is handled in code.

What You’ll Do

• Own the reconciliation system across contracts sold, merchant invoicing, claims paid, and servicing reimbursements. Build automated tie-outs with alerting between inbound merchant data, operational databases, the analytics warehouse, the accounting system, and external reporting, so that variances surface quickly and are routed to an owner.
• Own the invoicing logic and the programmatic controls that keep contracted commercial terms accurately reflected in it.
• Own the financial data models the business reports from, including the logic that recognizes contract revenue as contracts mature and the record of what claims cost us. These live in the shared dbt repository and follow its platform standards for tests, PR review, and change control.
• Partner with the merchant integration and Data Engineering teams on merchant configuration. Facilitate internal audits of how inbound merchant formats map to internal representations, and work with them to resolve what those audits surface.
• Own the exception and reconciliation-break process, covering triage, resolution ownership, and root-cause tracking with SLAs on detection latency.
• Partner with Revenue/Go-to-Market on merchant escalations, including direct merchant engagement on billing questions.
• Partner with Revenue/Go-to-Market during deal structuring to confirm that proposed terms are supportable by the systems at contract signing.
• Prepare obligor, reinsurer, and audit reporting on contracts, liabilities, and claims, and partner with the Controller on review and presentation.
• Identify team needs from business needs and grow the team accordingly.

Qualifications

• Advanced SQL and dimensional data modeling
• Analytics engineering practice
• Experience designing order-to-cash systems and automated reconciliation controls at scale
• Deep revenue recognition expertise
• NetSuite functional depth in billing, invoicing, and revenue
• Strong written communication
• Prior experience leading individual contributors in a technical or analytics engineering function

Bonus

• Experience with merchant reconciliation, warranty or service contract programs, or obligor and reinsurer reporting

Expected Pay Range

$225,000 - $250,000 per year salaried*

*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Extend does not provide immigration-related sponsorship for this role.

Benefits

• Working with a great team from diverse backgrounds in a collaborative and supportive environment
• Competitive salary based on experience, with full medical and dental & vision benefits
• Stock in an early-stage startup growing quickly
• Generous, flexible paid time off policy
• 401(k) with Financial Guidance from Morgan Stanley