[Hiring] Digital Banker @Climate First Bank

Role Description

We’re looking for a Part-Time Digital Banker that will be responsible for assisting the Digital Banking team by facilitating digital client onboarding and support. You will represent the true voice of the client and be at the forefront of delivering superior experience to our clients and partners. You will learn and assist management with sales campaigns and new digital banking technology rollouts, internal training, support, and adoption.

What You’ll Contribute as a Digital Banker (Part-Time)

• Deliver Exceptional Digital Client Experiences
  • Provide high-touch, personalized customer service through daily virtual interactions.
  • Exceed client expectations by creatively leveraging digital products and services.
  • Support client and partner onboarding experiences.
  • Promote a favorable image of the Bank in all interactions.
• Support Digital Growth & Innovation
  • Assist with sales outreach and consultative support efforts.
  • Assist with documentation and capturing project approvals.
  • Support digital banking technology rollouts and internal adoption.
  • Assist with all aspects of the Digital Onboarding, Solar Lending process and other values-aligned products.
• Champion Our Mission, Protect What Matters
  • Embody a commitment to environmental, social, and economic justice.
  • Partner with internal resources to ensure adherence and promotion of our commitment to sustainability practices and continued carbon neutrality.
  • Ensure compliance with all banking laws, rules, regulations, and prescribed policies/procedures/practices.
  • Remain vigilant regarding suspicious activity and report to necessary channel(s) when necessary.

Qualifications

• Enrolled in or recent graduate of a related field of study.
• Banking experience and knowledge of bank digital banking systems strongly preferred.
• Strong ability to promote all banking products with a consultative sales approach focusing on customer needs.
• Entrepreneurial Self-Starter Mentality - You take charge of your work product and take pride in delivering consistently great and measurable results.
• Master Communicator - You communicate with confidence, precision, and professionalism.
• Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws.
• Tech-Forward and Analytical Thinking - You learn new tools quickly and leverage technology to optimize your work product.
• Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do.

Requirements

• Remote role within the United States; Eastern Standard Hours.
• Sustained standing and sitting.
• Frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor.
• Occasional lifting up to 20 lbs.

Benefits

• Compensation — In addition to the base salary, this position may be eligible for an annual bonus, incentives, and equity.
• Health Coverage — 100% employer-paid for employees; employer contribution for dependents.
• Medical, Dental & Vision Insurance.
• Health Savings Account (HSA).
• Free Telemedicine access via Teladoc.
• 401(k) with 6% Employer Match — No Vesting Period.
• Employee Stock Options.
• Exclusive Employee Banking Perks.
• Generous Paid Time Off — 2–4 Weeks of Vacation based on officer level plus additional tenure-based time.
• 64 Hours of Paid Sick Time for all full-time employees.
• Company-Paid Life Insurance.
• Short- & Long-Term Disability Insurance.
• Voluntary Life, Accident & Critical Illness Coverage.
• Employee Assistance Program (EAP) with free counseling, legal, and financial services.