[Hiring] Credit Controller / Finance Administrator @RecruitMyMom

Role Description

This is a remote position. A fast-growing property group is looking for a proactive, highly resilient Credit Controller / Finance Administrator to join their high-performing team. Operating fully remotely on a full-time basis, this role balances high accountability with a deeply supportive, progressive culture. The core working hours align with UK business hours. While core UK working hours are 9:00 AM – 5:00 PM, an 8:00 AM UK start time is highly preferred for a candidate who wants to hit the ground running. In South African local time, this translates to an attractive 9:00 AM – 5:00 PM / 10:00 AM – 6:00 PM shift pattern.

This is not a passive data-entry position. We need a confident, relationship-driven individual who loves the function of credit control and takes pride in maintaining a clean ledger. You will be the driving force behind chasing outstanding payments, setting up structured payment plans, and building excellent relationships with our clients, tenants, and key stakeholders.

• Proactive Credit Control & Collections: Take absolute ownership of the debtor book. Confidently chase outstanding payments via phone and email, negotiate structured payment plans, and focus heavily on achieving cash collection targets.
• Relationship Management & Communication: Serve as a clear, concise, and professional point of contact. Build strong relationships with clients, tenants, suppliers, and internal teams, resolving account queries with zero fuss.
• Multi-Platform Reconciliations: Perform daily, weekly, and monthly reconciliations with meticulous attention to detail across bank accounts and accounting systems (Xero experience is a nice-to-have).
• Invoice Verification: Review, check, and verify supplier and contractor invoices, ensuring complete accuracy before processing.
• Meticulous Administration: Maintain clear audit trails, accurate records, and consistent internal procedures to support the wider UK finance team.

Qualifications

• Credit Control Experience (Non-Negotiable): Previous experience directly working as a Credit Controller managing collections and aged debtors.
• The Communication Edge (Non-Negotiable): Exceptional verbal and written English communication skills. You must possess an outstanding telephone manner and the confidence to navigate difficult financial conversations with diplomacy and firmness.
• Resilient & Results-Driven: You don't give up after one email or unanswered call. You have the grit, follow-through, and autonomy required to manage collections effectively under pressure and make decisions without being micromanaged.
• High Attention to Detail: A natural ability to spot discrepancies, missing payments, or duplicate transactions. You take pride in producing accurate work, taking thorough notes, and learning from mistakes.
• Self-Starter Mindset: Excellent common sense and initiative. You are someone who investigates an issue and proposes a solution before asking for help, taking ownership of tasks from start to finish.
• Software & Industry Experience (Nice-to-Have): Experience with Xero and previous exposure to the Property industry are distinct advantages, but not essential.

Benefits

• Supportive Leadership & Growth: Benefit from a collaborative culture led by a Head of Finance who encourages you to make the role your own, challenge yourself, and continuously develop.
• Work-Life Balance: The stability of a full-time, permanent 8-hour-a-day role, working fully remotely from home in South Africa with an attractive local daytime schedule.