[Hiring] Credit Controller @Safeguard Global

Role Description

We’re looking for a proactive Credit Controller to manage customer accounts receivable, follow up on overdue payments, and support healthy cash flow. If you enjoy analysing data, resolving payment challenges, and building effective customer relationships, this role is for you!

• Manage assigned customer accounts and ensure timely collection of outstanding payments.
• Proactively contact customers regarding overdue balances and follow up on payment commitments.
• Investigate payment delays, identify discrepancies, and resolve account-related issues.
• Maintain accurate records of collection activities, customer communications, and promised payment dates.
• Monitor account statuses and schedule follow-ups to minimise overdue debts.
• Apply established credit control procedures while balancing customer relationships with collection targets.

Qualifications

• Strong analytical and problem-solving skills, with an eye for detail.
• Excellent written and verbal English communication skills.
• Strong organizational, prioritization, and time-management abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work effectively with cross-functional and multicultural teams.
• Adaptability and resilience in a fast-paced, changing environment.

Benefits

• Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family.
• Make a difference: Get 2 paid charitable days off to contribute to causes you believe in.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.