[Hiring] Credit Controller @Carwow

Role Description

We are looking for a detail-oriented Credit Controller to join our Finance team on a fully remote, 2-month fixed-term contract.

The finance team at Carwow goes far beyond traditional reporting; we are the operational engine that drives commercial scalability across the business. The credit control function you will lead is a talented, multi-regional group managing everything from intricate billing structures to automated dunning cycles. To take this team to the next level, we are not looking for a traditional debt-collection supervisor. We are searching for an operational powerhouse.

Your success in this role will depend on your ability to:

• Untangle complex workflows
• Drive automation and AI initiatives
• Master systems like NetSuite and Salesforce
• Seamlessly connect our financial operations with the wider commercial business

You will be taking the helm of a team that is eager for structural guidance and clear career progression, making this the perfect opportunity for a leader who excels at building scalable systems and developing people just as much as they excel at protecting the ledger.

Qualifications

• Some experience in credit control, accounts receivable, or a similar collections-focused finance role
• Comfortable working in a fast-paced, constantly changing environment
• A proactive, ownership-driven mindset
• Confident communicator, comfortable investigating and resolving disputes directly with customers and internal stakeholders
• Strong attention to detail
• Genuinely excited by process improvement and automation
• Start-up or scale-up experience is a strong plus

Requirements

• Proactively chase outstanding debt and manage the collections cadence to hit DSO and cash collection targets
• Investigate and resolve customer disputes and billing queries quickly
• Keep NetSuite and Salesforce records accurate and up to date
• Support the rollout of automation and AI tools within credit control
• Work closely with your Credit Control Lead and wider Portugal-based team
• Contribute to a fast-changing environment by flagging inefficiencies and suggesting practical fixes

Benefits

• Diversity and inclusion is an integral part of our culture
• We welcome those with alternative identities, backgrounds, and experiences to apply for this position
• All our applicants are treated fairly and equally