[Hiring] Credit Controller @Equus Software

Role Description

The Credit Controller is responsible for the timely collection of approximately 1,000 client invoices per month across GX's global client base. The Credit Controller will own the full collections process from invoice due date to cash received and will be the primary point of contact for clients on payment matters.

What You Will Own

• Collections: Manage end-to-end chase process for all outstanding client invoices across the portfolio.
• Aged debt ledger: Maintain an accurate and up-to-date aged debt report, reviewed weekly with the transactions team lead.
• Days Sales Outstanding (DSO): Track, report, and actively work to reduce DSO across the client base.
• Payment plans and escalations: Agree payment plans with clients where appropriate and escalate unresolved cases to the transactions team lead or Finance Business Partner.
• Dispute identification: Identify when a slow payment is a genuine dispute (rather than a cash flow issue) and escalate to the Finance Business Partner for resolution.
• Cash allocation: Allocate receipts accurately to the correct client invoices in the system.
• Client communication: Professional, relationship-aware communication with client finance teams on all payment matters.
• Reporting: Produce weekly aged debt and DSO reports for the Transactions Manager.

Qualifications

• Experience in credit control or collections: Proven experience in a dedicated credit control or collections role.
• Multi-currency: Familiarity with multi-currency collections is an advantage.
• Volumes: Experience managing a high-volume ledger (500+ invoices) preferred.
• Strong communication skills: Confident in client-facing conversations about overdue payments, including escalation calls.
• High attention to detail: Accurate cash allocation and ledger management.
• Software: Strong Excel and financial systems skills; experience with credit management tools is an advantage.
• Industry: Experience in EOR, staffing, professional services, or a similarly complex billing model (strongly preferred).

Benefits

• Incredible team invested in success.
• Core values of innovation, creativity, compassion, integrity, and a willingness to get the job done.
• Exceptional company culture.
• Leadership team that believes in balance.