[Hiring] Consumer Processor @First Bank Midwest

Role Description

This position will support Consumer Loan Officers in the loan origination process with an emphasis on post-application functions. Other responsibilities will include assisting with applications, closing and general loan file maintenance and servicing as needed.

Responsibilities

• Post Closing File Management
  • Board loan to core system
  • Fund loan as instructed on Closing Disclosure
  • Deliver loan to investors
  • Board participations to system when funding received from investors
  • Track and update Final Title Policies
• Application Processing
  • Receive loan set up instructions
  • Complete Loan Estimate and provide to client within required timeframe
  • Order appraisals, title work, flood certification, mortgage insurance and verification as instructed on loan set-up sheet
  • Process rate locks
• Closing File Management
  • Maintain file in anticipation of closing
  • Communicate with Loan Officers, title companies, insurance companies as necessary
  • Order Payoffs
  • Prepare Closing Disclosure and ensure provided to client in required timeframe
  • Prepare closing documents and print closing packages for loan officer/title companies
  • Support Loan Officer during closing as needed
• Miscellaneous Loan Processing Tasks
  • Process unoriginated files (denials, withdrawals, etc.)
  • Ensure appraisals are provided to customers
  • Provide support to Loan Officers
  • Complete Quality Control audits as requested from investors
• Other Duties as Assigned

Competencies Required

• Adaptability
  • The degree to which one demonstrates openness to change and new ideas.
  • Adjust to changing work requirements
  • Respond to new situations
• Initiative
  • The ability to perform job responsibilities independently and responsibly.
  • Proactively complete tasks
  • Solve problems
  • Improve processes
  • Enhance products
• Attention To Detail
  • The level at which tasks are performed carefully, accurately, and in accordance with specific instructions.
  • Consistency of work quality
  • Compliance with standards, requirements, and expectations
  • Tracking of numerical data and detailed organizational information
  • Careful application of grammar, spelling, and punctuation rules.
• Customer Relations
  • The degree to which customer service and professional rapport is demonstrated in the day-to-day business environment.
  • Abide by established quality customer service levels
  • Attentive to internal and external customer needs
• Productivity
  • The level of work output or efficiency as compared to a standard or compared to others.
  • Uses time and resources well
  • Meets established deadlines
• Teamwork and Cooperation
  • The degree to which individuals promote a collaborative, cooperative, and productive working environment.
  • Demonstrates sensitivity
  • Promotes working together
  • Provides support
  • Respectful of others