[Hiring] Commissions Specialist @SentiLink

Role Description

We’re looking for a Commissions Specialist to join our team in India to support the accurate, timely, and well-documented administration of SentiLink’s commission/bonus plans. This role sits within Revenue Accounting and will report to the Senior Manager, Revenue Accounting. Responsibilities include:

• Administer recurring commission operations, including maintaining accurate deal, participant, and commission-related data across Salesforce, CaptivateIQ, Google Sheets, DocuSign, and NetSuite.
• Review sales documents, order forms, amendments, renewals, and related commercial documentation to understand relevant commission terms and ensure commission-related data is entered accurately.
• Enter and maintain deal data in Salesforce for commission eligibility, tracking, and reporting purposes.
• Maintain participant rosters, plan documentation, acknowledgments, and related records in CaptivateIQ and other systems.
• Support the preparation and review of commission outputs, including checking that system-generated calculations, statements, and related data are complete and accurate.
• Manually reperform calculations to ensure that systems are working as intended.
• Review exceptions, discrepancies, disputes, and approval items, resolving straightforward issues and escalating more complex matters to the appropriate reviewer.
• Respond to basic commission-related questions from stakeholders and participants, while escalating questions that require interpretation, judgment, or approval.
• Help maintain clear documentation, standard operating procedures, and participant-facing guidance for commission administration processes.
• Support a strong control environment by ensuring commission processes are well-documented, reviewable, and consistently followed.
• Over time, support additional Revenue Accounting and revenue reporting activities, potentially including ARR reporting and related data quality work.

Qualifications

• 5+ years of experience in accounting, finance operations, revenue operations, sales operations, contract administration, or a similar detail-oriented business operations role.
• Expert-level fluency in reading and understanding English-language commercial documents, including contracts, order forms, renewals, amendments, and related sales documentation.
• Strong attention to detail, accuracy, and follow-through, especially when working with financial data and sensitive compensation information.
• Comfort working with accounting and finance concepts, including a basic understanding of debits, credits, and financial records.
• Ability to operate mostly independently after onboarding, while working within a review process and knowing when to escalate issues.
• Strong organizational skills and ability to manage recurring processes, documentation, deadlines, and follow-ups.
• Clear and professional written communication skills, including the ability to respond to basic participant questions and document process steps clearly.
• Experience using business systems such as Salesforce, CaptivateIQ, Google Sheets / Excel, DocuSign, NetSuite, or similar tools.
• High discretion and sound judgment when working with confidential compensation and commercial information.
• Prior commissions experience is helpful, but not required.

Requirements

• Strong attention to detail and accuracy.
• Ability to manage recurring processes and documentation.
• Experience with financial data and sensitive compensation information.

Benefits

• Employer paid group health insurance for you and your dependents.
• 401(k) plan with employer match (or equivalent for non US-based roles).
• Flexible paid time off.
• Regular company-wide in-person events.
• Home office stipend, and more!

Corporate Values

• Follow Through
• Deep Understanding
• Whatever It Takes
• Do Something Smart