[Hiring] Collections Analyst @Kyriba

Role Description

As a Collections Analyst at Kyriba, the candidate will be responsible for monitoring and contacting clients on the Open Aging report, working with clients to resolve any issues to eliminate collection blockers, meeting with colleagues to resolve pending issues, completing cash applications, and maintaining a positive rapport with staff, management, and clients. This role does not have direct reports and is scheduled for a 6 month contract.

• Research and resolve invoicing questions and/or disputes to completion including customer, account reconciliations, and partnering with cross-functional teams and external customers
• Posting of cash, and/or back-up, train as needed including resolving recon items
• Establish/Follow an efficient system for timely follow-ups for clients (internal and external)
• Customer Portal set-up and invoice load
• Assist with ongoing process improvement initiatives
• Understanding of VAT requirements
• Participate and/or drive internal and customer meetings as needed
• Connect/meet with internal team members and customer to help resolve and arrange release of payment
• Prompt reply to internal/external emails including “alias” accounts
• OTC Team back-up as needed, knowledge transfer (onboarding, vacation, cross-training etc.)

Qualifications

• 2+ Year previous collections experience
• NetSuite experience preferred
• Salesforce System experience preferred
• Ability to work effectively with cross-functional teams
• Strong written, verbal, listening and interpersonal communication skills
• Keen attention to detail
• Able to follow instructions
• Highly self-motivated and directed
• Able to work independently (if remote)
• English fluency required

Benefits

• Annual base salary range for this role is zł90,400.00 - zł114,325.00 based on a full-time schedule
• Salary can progress beyond this range through sustained performance and demonstrated success in the role
• This position may be eligible for variable compensation (e.g., performance bonus or commission-based plan) and a long-term incentive
• Comprehensive compensation package, including a range of health, welfare and wellbeing benefits designed to support both your professional and personal life

Company Description

Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management and working capital solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.

We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day.