[Hiring] Collection Analyst @PairSoft

Role Description

The Collection Analyst is a results-driven member of the Finance and Accounting Team, responsible for the proactive oversight and management of customer account portfolios. The role ensures collection reports are consistently accurate and current, while fostering strong cross-functional collaboration with billing and account managers to drive timely resolutions and maintain healthy cash flow.

• Oversee and manage a portfolio of customer accounts, ensuring collections are done promptly and in compliance with company policies.
• Initiate and follow up with customers via email or phone regarding collecting outstanding balances due, uncover disputes and resolve payment delay issues.
• Update the collections report with detailed records of collections activities, payment arrangements, and communications with customers.
• Work closely with billing and account management to ensure escalated disputes are resolved in a timely manner.
• Regularly monitor and analyze aging reports to prioritize accounts for collection based on outstanding balances and risk factors.
• Assist with ad hoc projects and tasks as directed by management related to collections strategy, reporting and process improvements.

Qualifications

• Bachelor's Degree in finance, accounting or business-related discipline preferred.
• Minimum of 2 years' work experience is required.
• Excellent customer service orientation and interpersonal skills.
• Good analytical and problem-solving skills.
• Superior attention to detail and accuracy.

Requirements

• Timings: 7 AM to 4 PM EST.
• Job Location: Remote (Anywhere from India).

Benefits

• Opportunity to grow your career with a rapidly growing organization.
• Exposure to working with a Microsoft gold partner organization with the latest technologies.
• People first organization culture.
• Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum.
• Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
• Company Paid & Manager approved Career Advancement Opportunities.
• Best in the Industry referral bonus policy.
• 29 Paid leaves throughout the year.
• Company-paid Maternity leaves for female employees.