Role Description
Ellucian is seeking a Colleague Finance Functional Consultant to partner with colleges and universities, helping them optimize their financial systems, streamline business processes, and maximize the value of their Ellucian solutions.
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Provide functional consulting and support to higher education customers using Ellucian's Colleague Finance solution, helping institutions maximize system functionality and operational efficiency.
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Partner with customers to understand their business needs, evaluate existing financial processes, and recommend improvements that enhance efficiency and system utilization.
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Assist customers with implementing new functionality, configuring solutions, and optimizing existing Colleague Finance processes.
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Troubleshoot functional issues within Colleague Finance, collaborating with customers and internal teams to identify and implement solutions.
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Support business process reviews, requirements gathering, and application prototyping sessions to identify opportunities for improvement.
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Translate customer business requirements into functional specifications for reporting, interfaces, system enhancements, and customizations.
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Assist in developing and executing test plans and scripts for system upgrades, patches, enhancements, and configuration changes.
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Collaborate with customers to validate that system updates and modifications meet their business requirements.
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Develop clear documentation, including business processes, functional requirements, testing procedures, and user guidance.
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Support customer training initiatives by developing training materials and delivering functional knowledge-sharing sessions when appropriate.
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Partner with other consultants and internal teams to complete assigned projects within established timelines and scope.
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Build strong customer relationships by providing responsive support, practical recommendations, and a positive consulting experience.
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Support customers as they adopt new capabilities and transition toward modern, SaaS-based solutions.
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Perform other duties as assigned.
Qualifications
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Minimum of 3 years of relevant experience working in a higher education Finance Office, financial systems environment, or higher education functional consulting role.
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Hands-on experience working with Ellucian Colleague Finance, including an understanding of its functionality and common business processes.
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Working knowledge of higher education financial operations, such as general ledger, accounts payable, purchasing, budgeting, financial reporting, or related business office functions.
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Familiarity with higher education business processes and how financial systems support institutional operations.
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Experience troubleshooting functional system issues, evaluating business processes, and recommending practical solutions.
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Ability to gather business requirements and translate them into functional recommendations or system improvements.
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Experience supporting system testing, upgrades, enhancements, or configuration changes.
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Strong analytical, problem-solving, and organizational skills.
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Effective written and verbal communication skills, with the ability to collaborate with customers, technical teams, and business stakeholders.
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Ability to manage assigned tasks and projects, prioritize competing needs, and meet established deadlines.
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A customer-focused mindset with an interest in learning, collaboration, and continuous improvement.
Requirements
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Preferred experience with Colleague Student Finance (Student Accounts Receivable) and an understanding of its integration or touchpoints with Colleague Finance.
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Supporting Colleague Finance implementations, enhancements, or optimization projects.
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Experience participating in business process improvement initiatives within a college or university.
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Exposure to SaaS environments, cloud-based solutions, or higher education technology modernization initiatives.
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Previous experience providing functional consulting, customer support, or training to higher education institutions.
Benefits
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Comprehensive health coverage: medical, dental, and vision.
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Flexible time off.
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Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests.
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401k w/ match & BrightPlan - to help you save for the future.
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Parental Leave.
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5 charitable days to support the community that supports us.
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Telemedicine.
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Wellness programs.
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Headspace Care (mental health).
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Wellbeats (virtual fitness classes).
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RethinkCare & Wellthyβ caregiver support.
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Diversity and inclusion programs which provide access to internal employee resource groups.
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Employee referral bonuses to encourage the addition of great new people to the team.
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We Foster a learning culture with:
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Education Assistance Program.
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Professional development opportunities.
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LinkedIn Learning.