[Hiring] Client Billing @MedSrv

Role Description

We’re looking for a Client Billing Representative to join our growing team. The Client Billing Representative will be responsible for researching unpaid, underpaid, denied or unresolved insurance balance client accounts submitted to various health care payers. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

• Review research billing grids, protocols, and coverage analysis to determine correct study is being performed and billed.
• Review and correct pre-bill claim edits related to research protocols.
• Work closely with Cash Management department to provide necessary back-up for payments made via credit card.
• Review A/R with contracts to verify charges are entered per contract to ensure contract compliance.
• Research payment discrepancies and provide evidence to posting.
• Answer internal and external calls and answer questions pertaining to accounts.
• Make manual corrections to invoices via PDF creator for invoices.
• Communicate with Supervisor any issues regarding billing discrepancies.
• Monitor research account details for non-payments, delayed payments, and other irregularities.
• Complete full audits of research clients.
• Investigate and resolve customer queries.
• Process adjustments.
• Provide supervisor with details regarding any trends or severely aged A/R.

Qualifications

• High school diploma or equivalent (required).
• At least 1 year of related experience preferred; equivalent training/education considered.
• Strong attention to detail and problem-solving skills.

Requirements

• Able to work at a computer for extended periods.
• Occasionally lift up to 15 lbs.

Benefits

• Work with a team that values faith, integrity, and compassion.
• Supportive, inclusive, and casual work environment.
• Training and development to help you grow.
• No weekends – enjoy work-life balance.
• Competitive benefits, paid time off, and 401k with match.