[Hiring] Cash Posting Specialist Team Lead @Air Methods

Role Description

The Cash Posting Specialist Team Lead is responsible to confirm that all deposits are applied timely and accurately to ensure appropriate accounting of outstanding receivables. Identify payment trends and improper payments. Interact with PBS Manager, Banking personnel, Accounting and other staff in multiple departments.

• Complete required QA spot checks per week and provide feedback to staff; Collaborate with Management and the QA Department to identify training needs within department.
• Answer questions, provide support, assistance, and direction to teammates as needed.
• Relay updates and process changes to teammates when identified and maintain current processes and procedures regarding specific cash posting information.
• Maintain current knowledge of contracts, fee schedules, policies and procedures.
• Select, develop, determine and maintain teaching aids using audits tools; Report training opportunities to Management.
• Assist staff with system issues by resolving and/or submitting new tickets to Information Technology Department.
• Provide accurate and comprehensive training for new teammates, existing teammates, and cross-functional efforts.
• Review staff productivity, track team’s daily statistics, and facilitate the work flow to ensure completion of assignments.
• Review daily remittance batches and apply all payments, adjustments, discounts.
• Identify payors that are not paying according to contract, negotiation or fee schedules.
• Research and resolve issues identified via reports, email and assigned callback from various departments, when necessary.
• Research, document and resolve all incoming non-payment EOBs/ERAs, unapplied/unallocated receipts, missing payments, missing EOBs/ERAs, and correspondence.
• Identify payors and submit for ERA and or EFT enrollment or request online access.
• Review and enter daily total deposit in Cash Posting Spreadsheet against billing system reports to ensure there are no variances.
• Ensure all deposits and adjustments are completed and in balance for closing monthly financial period.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED); and five to six years’ related experience and/or training; or equivalent combination of education and experience.
• Associate’s degree (A.A./A.S.) from two-year college or technical school; preferred.
• 1-2 years leadership/training experience; preferred.
• 3-4 years’ medical billing experience; preferred.
• Knowledge of healthcare insurance industry and medical and billing terminology; required.
• Knowledge of federal and state rules and regulations regarding HIPAA, collections, filing insurance claims, and filing for reimbursement from federal health care programs; required.
• Knowledge of account reimbursement and receivables management.

Requirements

• Excellent written and verbal communication skills.
• Strong interpersonal skills and a high degree of collaboration at all levels.
• Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines.
• Able to apply mathematical concepts and calculations.
• Strong ability to manage several projects concurrently.
• Proven problem-solving and complex claim analysis skills.
• Participates as a specialized knowledge resource in established processes.

Benefits

• For more information on our industry-leading benefits, please visit our benefits page here.