Role Description
The Cash Posting Specialist is responsible for posting payments, adjustments, and denials to ensure appropriate accounting of outstanding receivables. Identify payment trends and improper payments to ensure efficient resolution of issues.
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Review daily remittance batches and apply all payments, adjustments, discounts.
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Identify payors that are not paying according to contract, negotiation, or fee schedules.
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Research and resolve issues identified via reports, email, and assigned callback from various departments, when necessary.
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Research, document, and resolve all incoming non-payment EOBs/ERAs, unapplied/unallocated receipts, missing payments, missing EOBs/ERAs, and correspondence.
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Review and enter daily total deposit in Cash Posting Spreadsheet against billing system reports to ensure there are no variances.
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Assist in reconciliation for closing the financial period, when necessary.
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Maintain current knowledge of contracts, fee schedules, policies, and procedures relevant to the billing process.
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Report all payor issues or trends, lockbox and/or ACH issues to Lead/Supervisor.
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Other duties as assigned.
Qualifications
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High school diploma or general education degree (GED); and one to two yearsβ related experience and/or training; or equivalent combination of education and experience.
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1-2 yearsβ experience working in the healthcare industry or accounts receivable field.
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Billing and Collections experience; preferred.
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Ten key experience.
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Advanced customer service and phone skills.
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Excellent organizational skills, detail-oriented, ability to prioritize and multi-task and meet deadlines.
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Strong interpersonal skills and a high degree of collaboration at all levels to assist with problem resolution.
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Intermediate Microsoft Office, including Word, Excel, and Outlook.
Requirements
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Regular scheduled attendance.
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Indicate the percentage of time spent traveling - 0%.
Benefits
For more information on our industry-leading benefits, please visit our benefits page here.