[Hiring] Cash Posting Manager @Numotion

Role Description

The Cash Posting Manager manages cash posting, cash posting administrative, and/or unapplied staff in a centralized department. This role is responsible for supervising and managing the cash posting process and respective staff to gather and post all revenue-related cash receipts/remittance timely and accurately. Additionally, this role may supervise the process of researching unapplied balances and related refund approvals. This position is also responsible for direct or back-up oversight of cash posting administrative staff who research and prepare deposits to be ready for posting.

• Supervise and manage the day-to-day schedule/direction of staff.
• Ensure protocols are followed that are conducive to a productive, streamlined, efficient, effective workflow.
• Assist in developing, writing, and implementing work procedures that promote growth with an emphasis on accuracy and efficiency.
• Maintain consistent review of posting, administrative, and unapplied status, adjusting focus when needed to ensure efforts are aligned with business priorities.
• Review, validate, and collaborate to resolve submitted trends.
• Recruit, interview, write and conduct performance reviews, reward, coach, and manage employees' performance and conduct.
• Handle or direct related escalated concerns/issues/questions internally and/or from other departments for resolution.
• Provide ongoing training/education and productive feedback to staff.
• Respond to internal and external customers within one business day.
• Communicate and work with Director of Cash Posting, RBC peers, and staff as needed regarding posting activities, statistical analysis, and on special projects and/or other duties as needed.
• Coordinate with co-manager(s), direct reports, and other affiliated departments as needed staff to conduct all cash posting-related business and specifically month-end processes.

Other Functions:

• Post and reconcile revenue-related A/R in accordance with departmental procedures.
• Perform audits and provide feedback to staff.
• Back up to other Cash Posting Manager(s) and/or Director.

Qualifications

• Bachelor’s degree in business or other related field is required or equivalent work experience.
• Minimum one year successful experience or training in a Supervisory, Management (or similar) capacity.
• Billing, collections, and/or posting experience in a Healthcare environment is required.
• Adept in understanding or quick to learn various technical systems including Clearinghouse, A/R ERP, Imaging System.
• Proficiency in Microsoft Office Suite is required.

• Solid leadership and conflict resolution skills.
• Dependable and professional.
• Excellent communication and collaboration skills.
• Ability to leverage data to determine scope and impact of perceived opportunities or threats.
• Strong math aptitude and logic/problem solving skills.
• Excellent planning and organizational skills.
• Proficiency in data analysis and ability to translate data into needed actions to drive improvement.
• Ability to anticipate impact and strategize mitigation plans.
• Demonstrates Accountability, Clear Vision, External Focus, Courage, and Personal Impact.

Requirements

• Ability to concentrate and remain focused while handling multiple tasks, responsibilities, and projects.
• Ability to work additional hours as requested or needed to conduct month-end processes.
• Ability to read and to understand and carry out written and verbal instructions.
• Frequently required to use hands to finger and reach with hands and arms.
• Vision abilities including close vision and the ability to adjust focus.

Benefits

• Competitive compensation packages.
• Medical, dental, and vision insurance.
• Short-term and long-term disability.
• 401k.
• Life insurance.