[Hiring] CASH MGMT OVERPAYMENT RESOLUTION ANALYST @Moffitt Cancer Center

Role Description

Overpayment Resolution Analysts is responsible for ensuring all payments received have been properly recorded through the analysis and resolution of:

• Credit balances
• Improperly posted payments
• Contractual adjustments
• Any system errors in the patient account system

Resolution will include investigating accounts through review and analysis of:

• System generated reports
• Patient receivable balances
• Insurance allocation notes
• EOBs (Explanation of Benefits)
• Payer remittance advices

Determine if a refund, adjustment, or balance transfer is needed. The Overpayment Resolution Analyst will:

• Request any cash corrections, adjustments, or balance transfers needed to ensure account balance is correct
• If a refund is still required, request a refund in the account system for approval by management

Maintain the most current knowledge of the ever-changing contracts of all payers based on the payer matrix from Managed Care Contracting department.

Qualifications

• High School Diploma/GED
• Minimum five (5) years' experience in a health care setting (Hospital, medical office, payer), working in revenue cycle (OR) AA/AS Degree plus a minimum three (3) years' experience in a healthcare setting (Hospital, medical office, payer), working in revenue cycle.

Requirements

• Strong analytical and critical thinking skills
• Proficient in Microsoft Excel and Word
• Able to successfully read and understand EOBs (Explanation of Benefits)
• Ability to work independently

Preferred Experience

• Experience in AR (cash posting or refunds) in hospital billing or working as an analyst in revenue cycle in hospital billing
• Soarian Financials and Epic Health Systems
• Associate's Degree in Healthcare, Business, IT

Salary Range

$20.64 - $31.47

Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.

We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to:

• Race
• Color
• Religion
• Sex
• Sexual orientation
• Gender identity
• National origin
• Age
• Protected veteran or disabled status

We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include:

• Making a change to the application process or work procedures
• Providing documents in an alternate format
• Using a sign language interpreter
• Using specialized equipment

Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.